Descubra sua estadia em Auderghem

We stayed in this hotel and we found it perfect in many aspects. It is relatively far from the city centre but it is well-communicated. There is a bus stop at two minutes from the hotel, and the metro station is at ten minutes, with a line that goes directly to the city centre. The hotel seems new, and the rooms too. The room is spacious with a big bathroom and a kitchen with all the utensils. Also, there is a table and chairs, so if you want to cook something and eat, you can do it perfectly. As an important aspect, there is a supermarket (Carrefour express) inside the hospital located in front of the hotel, and another one in the metro station. The hotel has a modern gym with free access and a laundry. We highly recommend this hotel, which has a reduced price compared to other hotels in the centre, and obviously with a very high quality.

Use stay in Auberge des 3 Fontaines for 15 years. This is in connection with the ABKF seminar, Kendo Federation Belgium. Previously, the bookings were made at the organization, since 2019 the bookings were required directly. But it was just a bit used to ask, and it was correctly resolved after some questions, and we will continue to use it regularly.

I had a negative experience at this hotel. I booked a half luxe(junior ) suite in this hotel for two nights, in the description there were photos of the room and it was written that there was a balcony. When I checked in, I found that the room did not match the description and pictures. I demanded that the manager, who called herself the owner of the hotel, provide me with a room that matches the description on the booking site and which has the promised balcony. The hostess began to laugh at me, saying that she didn’t post this description on the site and she also didn’t post photos on the site and she doesn’t have a better number. That is, the junior suite of the room for which I paid, she does not have and is available. When I asked why she posted false information on the booking site, she said that she did not post anything. Then she began to openly laugh at me, when demanding to return my money to me, she did not even let me into my room and I took my things with difficulty. I was already ready to call the police to take my things and return my money, but the booking site professionally dealt with this conflict and the site returned my money to me. It happened on my birthday, that is, the day was ruined, but this did not disturb the hostess of the hotel and the man whom she called. Together with this man, they laughed at me. I want to warn you against the negative experience that I went through. Also, all this time (star time) for two hours, an employee was sitting in my rented room and repairing the door to the shower room. I ended up not being able to check into the room I paid for. I post photos of the room and another room that was offered to me as a replacement, but these photos did not match the stated description

I stayed at the Asparia Brussels Royal La Resante Hotel between 9th - 11th May 2023 in room No.8. I was extremely disturbed during my sleep due to the ongoing road works right outside my window, which started at 7.28am on one morning and a similar time the next morning. The room was shaking and the noise was extremely loud due to the works. This is totally unacceptable and I would not expect any work to take place before at least 8am. The hotel should have ensured this. I booked my stay on the 5th of May. However it was not stated anywhere that you were going to have road works taking place during my stay, and I was not informed that there would be any noise at reception upon my check in. This again is unacceptable, and the staff should at least warn you of this. If I had known this, I would have stayed somewhere else, especially as I had some very important work meetings and this added to the stress. I made a complaint during my stay at the hotel reception, but only received a verbal sorry. In my follow up communication with the hotel management, the hotel has failed to recognise that it is their responsibility to ensure that guests have a pleasant and undisturbed stay at the hotel, although as the arrangement was between the hotel and the road works company, they are ultimately responsible for ensuring that any work did not take place before 8am. I did not see any staff go out at 7.30am and ask the workers to stop the work as it is before 8am - ultimately this is what should have happened. The hotel clearly lacks in good customer service and just tried blaming the issue on someone else. Would not stay here again.

The apartment was excellent. We were there for a month and will stay there again hopefully when we return to Brussels again. Yes there are fittings that are showing their age but the apartment was clean and comfortable. The position regarding access to transport could not be better. There were a couple of minor issues we had when we first arrived such as a tap that would not turn off, but these were dealt with immediately upon receiving my email. To me that is more important than if everything runs smoothy.

The hotel recommended by a friend has also been compared with several other hotels on the Internet. This hotel is very satisfactory regardless of its location, facilities, sanitation, environment, and service. It is a five-star praise.

This hotel can be said to be one of the few very satisfied hotels in my entire European trip. The hotel is downstairs from the train station. The traffic is very convenient. There are a few stops to the Brussels Square. There are many restaurants downstairs. Transportation and food are very convenient. And the most important thing is that the room has a balcony, the view of the window is really beautiful, and the front desk service is also very good. Although it is required to hand over the key to the front desk when you go out to play, it is actually safe. If you have the opportunity to go to Brussels again, you will go to live again.

Small but comfortable room in a good location right near a subway. Front desk was prompt and curious and overall a good value for the money! A few kilometers from the center but still near a bunch of nice cafes and restaurants.

Stayed here for a long weekend. Comfortable bed, good-size room. Some of the rooms face the back which is better - a garden view and peaceful. However, the room was let down by poor maintenance. The kitchenette was odd: on the one hand, well equipped with kettle, 2-ring hob, microwave and dishwasher, but on the other almost nothing to use! One frying pan, no saucepans. Mismatched crockery and glassware, not much of it, and some chipped. No chopping board, grater or anything else useful. The roller door over the kitchenette was broken and jammed at head height, so the cupboard doors couldn't open more than about 45 degrees. Worst of all, nothing to make coffee in! The carpet was badly stained in several places but overall the room was adequately clean. The door handle fell off as soon as we walked in, and several lights didn't work. Despite all that, the location (edge of pleasant residential area and with good transport links) and the comfortable bed makes this a 3-star review.