Descubra sua estadia em Trinity Beach

We had high expectations given previous reviews and the marketing photos. We were so disappointed. The pool is very small and was over crowded - there’s only 6 - 8 pool lounges and two small tables! Children were literally swimming on top of each other. The hotel is dated and the common areas need a good clean. The large 1990s DVD collection at reception that can be rented for $5 a day is the perfect example 🤣. We had poor service with no one answering the reception phone and the back in 5 minutes sign constantly on the desk. There are so many other beautiful apartment hotels in Trinity Brach and Palm Cove in the same price range or cheaper.

The house is not soundproofed, the kitchen faucet is very inhumane, splashing water, the oven is rusty

The facilities are a bit old. Because they are on vacation, they stayed for a few days in a row, and did not provide room sanitation service. It was basically the same as the apartment. Many small bugs came in, and they were bitten at night. They came back for half a month, hope for health and facilities. Strengthen a little

The location of the hotel is slightly off, but the hotel's own environment is good, the swimming pool is very suitable for children to splash around. The room is spacious, the kitchen in the room is fully equipped, and it is very convenient to cook for yourself. Free parking is available.

We just spent a fantastic week at the Alamanda. Before we arrived they arranged transport for us from (and to) the Cairns airport through Exemplar, an excellent shuttle service. A small discount is applied to the transport charge when the Alamanda makes the booking. From arrival and check in until we reluctantly said goodbye, every staff member including Kiley the manager were helpful and friendly. The kitchen/living area of our oceanfront one bedroom suite (#35) was on the top floor with our spacious en suite bedroom, and a second bathroom with shower, on the floor below. The furnishings are modern, there is Miele equipment in the kitchen and laundry, and the entire place was immaculately clean. The wonderful view from our big balcony took in the beach, palm trees, and one of the three swimming pools. The main pool was being renovated but unlike other reviewers, we never heard any construction noise from it. There was an occasional sound or two from what was probably routine maintenance or minor construction, but it was never a nuisance. The Alamanda is at the end of the main street that runs along the beach and is situated such that the street turns before it passes in front of the side of the building where our suite was located. As far as we could tell this was the only accommodation in Palm Cove that didn’t have the street between it and the beach, so no traffic noise. It is a short walk to the many restaurants, bars, and shops on the main street (DO NOT miss the restaurant Vivo - see separate review). Restaurant La Mesa at the Mantra is very good and gives a discount to Accor members, but only if you have your Accor card with you. There is a small well-stocked grocery store very near Alamanda, and a short distance past the store is the Palm Cove Tavern and bottle shop. Gabi in the office were eager to help us sort out an excursion to Kuranda via the historic train from Freshwater, and back down the mountain via cable car. One tour was based from Cairns which would have required us to pay separately for transport to the train station and back from the cable car station. Upon looking at the many brochures in the office we found a brochure for Brett’s one-day Kuranda tour that originates in Port Douglas with a pick up in Palm Cove, eliminating the need to pay for separate transport. It pays to look closely at the brochures. Gabi booked our tour with Brett’s excellent tour (see separate review) and the charge was put on our room. We have told friends and family about our wonderful stay here and some of them are already planning their visits. We will definitely be back!