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Great experience, stayed for three days

This was my 2nd time staying at the Binna Burra Sky Lodges, after the bushfires hit the Binna Burra Lodge in 2019. It was fortunate that the Sky Lodges seemed relatively unscathed by the bushfires that ravaged the park. The Sky Lodges are beautifully furnished, with lots of beverages, utensils, laundry facilities and a spa bath. The only limiting aspect of service is that there were no bathroom slippers provided to shield our feet from the stone cold floor. Due to unforeseen work circumstances, a personal friend who was supposed to drive us up to the Sky Lodge, and accompany us on a bush walk had to cancel on us about a week before our booking. I called the property hotline and Lodge duty manager, Pip was really responsive to recommend a private transport operator to ferry us up from Nerang Train Station to Binna Burra and back. As we arrived at Binna Burra, I was surprised to find that the check-in for the Binna Burra Sky Lodges has moved to the Teahouse, which is about 200-300 metres down the road from where the Sky Lodges were located. Thankfully, we had an awesome duty manager, Justine who allayed our concerns- allowing us to deposit our bags as we embarked on a hike to Daves Creek Circuit. She also had to manage and deal with my unreasonable, demanding father who dropped out early in the hike and hounded her for our whereabouts when we were uncontactable due to poor signal reception. When we checked-in at reception, Justine provided exceptional customer service by driving us up to the Sky Lodges and porting our heavy bags into the room. She also approved of us checking-out by leaving our keys in room, instead of having to lug all our belongings down to reception.

We recently stayed at Beechmont for a couple of nights to celebrate my wife’s birthday. Everything we really want to say has already been mentioned in the reviews by others, but there are a couple of things I want to say, First of all, we loved our time at this special place. The staff were sensational and to be greeted each morning at the door of the dining room by Scott was terrific. The breakfasts were plentiful in size and catered to our minor dietary needs that we had been previously asked about. I really enjoyed the little glass of yoghurt on the first morning (once my wife had eaten the sprinkled nuts off the top). The scrambled eggs were excellent, but I am not a fan of bacon cooked really crispy like Americans seem to like it. The cherry tomatoes with chopped garlic was excellent. We did not leave the property during our stay, and had our picnic hamper on the balcony, which had heaps of sun, and no wind. The hamper had luscious goodies and there was more than we could eat. Of particular note was the very small sweet pickled onions. We loved our food at dinner on the first night. I had quail as entrée and the pork for main. Both excellent dishes (although I would not serve seeded mustard and cold apple puree. Dijon mustard and warm apple would be my preference). On the second night, after being “entertained” by Jack at the bar, we had our dinner. There was a leek and potato soup with shaved truffle from the degustation menu and it was absolutely sensational. My wife had the cod for her main and pronounced it as being top quality. Sadly, my wagyu cap was a complete disappointment, being chewy and grisly. It had a nice taste, but was inedible. There are a number of minor matters that I mention in the spirit of helpfulness. (In my working life, I ran one establishment of 1000 beds and another of 450 beds). We were placed in an accessible room, at our request, and the bathroom was excellent. I would consider having a heater installed in the bathroom, because it was freezing. I noticed a previous reviewer mentioned water from the shower going all over the floor in the accessible bathroom. We did not find this at all – the trick is to lower the shower rose, point it towards the wall and if possible hold it in one hand to wash yourself. I would also have a chair placed in the main room as there was nothing other than the bed to sit on. Also, perhaps a rug/mat in the room might give a feeling of warmth. I loved the combustion fire, but sadly, my wife was affected by the very small amount of smoke she sensed. I realise that the property is in the countryside, but we found we had to brush down the tables and chairs on the balcony to get rid of the cobwebs. I’m guessing this would be a never-ending chore for cleaning staff. There is also a need for some of the walls and the door frames to be cleaned, but I am being petty about that. Finally, I want to comment on the cost. There is no doubt that the price for 2 nights plus dinne

Stayed in the Ariel for 2 nights and I didn't want to leave!! The cabin was just perfect with all the amenties you need, the most comfy bed and an amazing bath tub to soak in. Very private and Surrounded by rolling hills and the friendliest cows, horses and sheep-it was just the reset I needed. Trish is lovely and very responsive to any messages upon booking etc. It feels like you are miles away from everything and everyone, but infact the township of Canungra is only 10min drive away, the vineyard 20mins away and loads of the gold coast hinterland's best walks within an easy drive as well. This is one very special place and I'm already trying to work out when I can go back again!! 💕💕

Facilities: The facilities are very complete, and the cooking tools are even more complete than at home. Cooking enthusiasts should like it very much. Environment: Next to the Robina Bus Terminal, it is very convenient to take trains and buses, leading directly to Surfers Paradise Beach and downtown Brisbane.

A haven for smokers. We had a great view of Mt Warning from our mountain view room, overlooking a quiet backstreet of Murwillumbah but unfortunately smoking outside the rooms seems to be ok here. On our way out to dinner we had to walk past two groups puffing away. When we got back from dinner there was a group quite near our room. Our room had filled with smoke which had come in under under the door and via the bathroom window. We rang the manager to complain but it turned out he was sitting outside with the smoker(s)! I thought smoking was banned within so many metres of a building/doorway but here ashtrays are provided outside rooms and at tables only a metre or two away and the official 'smoking area'  is right beside the entry from the carpark.