Accommodation was showing signs of wear and tear. Rubbish was not emptied. Repairs not effected in the room. Supplied bathroom plug did not fix sink or bathtub. The hair conditioner bottle was empty so not checked. Bed lamp didn’t work. Air conditioner was substandard in our room.
On a positive note, the bed was comfortably
DO NOT STAY HERE. We paid nearly $2000 for the 3 bedroom apartment and it is very obvious that they NEVER get cleaned. They may have ‘cleaners’ employed but they do not clean a single thing. The carpet is absolutely disgusting and if you have a crawling baby do NOT stay in here. The quilts are covered in what looks like poo or blood stains and we had to ask the ‘cleaners’ for new ones but don’t think they will put them back on for you, they will dump them in a pile on the lounge. You get given half the amount of towels you need for the people in the room and the sign says place towels in the shower and they will give you new ones. We had 6 people in our room and had to collect fresh towels from the pool area and they would take ALL 6 and replace it with 3. I don’t understand why a 3 bedroom apartment would have 1 bathroom but the 2 bedroom apartments have 2 bathrooms. We know this as family stayed on the other side and those rooms were slightly better. Our shower was so mouldy and the spa bath is broken, not that I would use it anyway cause I can’t even imagine the crap inside those jets when the entire apartment doesn’t even get cleaned. The shower door doesn’t even close properly ( see pics) so you either let the water pour out on the floor or use hulk strength to slam it shut as it scrapes all the metal. The bathroom door into the bedroom also has to be shut with hulk strength as it also scraped along the floor and gets jammed. Furniture was falling apart, beds, tables, lounges ( see pics) the table leg was about to fall straight off. Basically all the drawers were filled with crap left from the previous person that stayed, maccas coupons, face masks, chocolate and wrappers, a razor. Again I repeat, these apartments do NOT get cleaned. Oh and they give you 2 toilet rolls for a family of 6 and if you pop down to Woolies and buy your own so that you can actually wipe your bum and your family can wipe their bums, don’t leave your packet of toilet rolls near the toilet because the ‘cleaners’ will in fact start taking YOUR own supply of toilet rolls to put on the holders, taking WITH THEM half a roll of toilet paper that wasn’t used. All YOUR own toilet paper. Moving on to the kitchen, the website says fully stocked kitchen but if you were thinking of actually cooking in your oven think again cause 1. You will burn your hands off getting anything out cause there is literally nothing to use and there are also zero trays to actually cook anything on. The website also says fresh tea towels daily but we never had a single new one in 5 days. If you are also thinking you would like the convenience of a private washing machine, don’t bother, it’s broken and not one staff member will tell you and they don’t put a sign on it. There was, however, some tape in the lock section we took a guess that maybe it’s broken or was the tape so it didn’t close shut all the time and go mouldy. Well we opened the laundry liquid drawer and that was full of crap an
Very welcoming staff, a special shout out to Anish who made the check-in experience a pleasure. We appreciated his outstanding customer service. Clean and comfortable accommodation. Very convenient spot with Tradies right there and heaps of restaurants in the immediate area. Our only complaint would be that the pillows were too hard.
Excellent
106 avaliações
4.3/5
Preço a partir de
R$ 545
por noite
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I went down with some friends for two days of Canberra races. The location was excellent. We got ubers everyday and generally they were $9 to get anywhere we wanted.
The staff were friendly. The rooms were great.
Dickson itself has some great pubs and plenty of restaurants to choose from.
Overall our stay was excellent. Could not fault it.
Liked · This hotel is in a fantastic location - walking distance to a supermarket and many cafes/restaurants. It is also only minutes from the CBD and most main attractions. The beds were comfy and the room was of decent size with the added bonus of air conditioning. Disliked · Unfortunately, this is in bad need of an upgrade. The bathroom was terrible, and not terribly clean. There were 3 of us staying with one bar of soap. Admittedly, upon check-in I was told I could go back and ask for more - but it should be there in the first place. There was no shampoo or conditioner, which is often standard even in budget hotels. Nor were there enough classes or mugs for the 3 of us staying.
lovely room and view. Would have been good if there were 2 extra single blankets in the room instead of 1 queen size quilt. We had 2 single beds.
Would be better to have a separate light for the kitchen area instead of having to light up the whole area when only kitchen is needed.
Crockery and cutlery and refrigerator were adequate for our needs as was the TV service and reception.
We did not purchase breakfast as the price is a bit high for 2 seniors. Perhaps we could share that meal if possible.
I was really comfortable in the room and the bath towels were big fluffy and so good. I was really pleased I was given a access code so I could get into the building early in the morning excellent service 👍
Had a nice night’s accommodation at the Rex & a good night’s sleep. Front desk staff were efficient & courteous. Parking was tight but ok. Foyer was welcoming & easy directions to find our room. Spacious bedroom & plenty of room to move about so was good all round. Would recommend the Canberra Rex!!
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