Descubra sua estadia em Brunswick East

Booked accessible room. They gave it to someone else. Asked for them to find another motel with accessible room. Decided to move out people on accessible room without talking to the, they were not happy when could not get into accessible room at 11.30 pm. Supposed to be services apartment, nothing happ. No fresh towels, no cleaning bathroom nothing. The whole unit needs to be cleaned from the mould on glass slide door to the crockery to the carpet. Goodness knows when carpet cleaned last. The main door to hallway not sealed so not soundproof. Awfully noisey. So disappointing. There is cheap and plain accommodation but this was dirty, cheap and nasty and

The star rating (and therefore room rates) for this hotel should be downgraded unless or until the renovations are completed. As other reviews state, there’s good and bad. The “good” is that my room was newly painted, new soft furnishings, clean bed linen and comfy new bed. The “bad” is in mid-winter In cold Melbourne, you can’t get away with having no hot water, or at best luke warm, despite running the tap for 10 minutes each morning of my 3 night stay. Further, there is no breakfast room (supposedly under renovation too). Also, attention to details such as removing rubbish, used bed linen etc from the passages and bins should be done promptly. The bathroom was probably “renovated” but tile grout and corners we’re still grubby, the towels were plentiful but old, yellowed and threadbare (chuck them and buy some fluffy new white or black ones). The coffee mugs still had the evaporated dregs of the previous user’s drink in them! Yuk. But boiling water in the kettle fixed that: but should I have been the one to do that? Overall it’s a disgrace to what it was 5 years ago when I stayed there. Not ever returning which is unfortunate because it is in a great location for university and city access, cafes, and recreational parks, and transport.

The location of the hotel is only one street away from the downtown area. At night, it feels very different. There are a lot less pedestrians on the road in front of the motel. But the benefit is relatively quiet. The parking in the yard is free, enough parking, breakfast is not available. The facilities are quite comprehensive and they are old. The little brother at the reception actually said a few simple Chinese.

Such a beautiful, cool, effortless vibe to this hotel. The staff were so lovely and helpful. Rooms and beds were very comfortable and I had the loveliest stay. In house restaurant is excellent. The hotel is in the heart of the action in Fitzroy yet the rooms were quiet and calm. Can't wait to visit again.

Fantastic!! From the moment we arrived until we departed. Reception staff were so welcoming genuinely interested. We were greeted by a young man who made our check in super easy. 2 ladies at the front counter also made us welcome. Acknowledged the whole family and had a chat. All 3 had amazing customer service. Parking was safe and secure and easy to enter and exit. The apartment was very spacious. So well maintained and clean. Could not fault a thing. Loved every part of it and will definitely be back when we visit Melbourne.

Nice hotel, normal check-in time, so no early check-in or late check-out. Early check-out can put the key in a small box. The front desk was very friendly and helped us with our luggage, and there was no charge. The location is good, it is very convenient to take the train and tram directly to the city.

Not recommended for those who value their personal data security and privacy. Not recommended for internati9nal travellers who may not have enough charge on their phones to complete 3 forms, then download and set up an app that requires constant internet and Bluetooth connections. Booking required multiple insecure methods of sharing credit card details and identification documents along with 2 forms to fill out with personal details and an app to download in order to gain access to the Building entrance, Elevator, and Apartment. None of this information was given to me prior to booking. I would not have stayed here if I had known the extent of insecure transmission of personal information and amount of admin and work required just to check in and stay one night. I work in this space and know the risks. Management is putting guests personal data at risks with the excessive documentation requests. FYI, requiring someone to send credit card PICTURES and ID pictures over email is completely insecure. This is bizarrely at odds with the excessive security to get into the building. The constant need to carry your phone everywhere or you'd be locked of the apartment or even the whole building was extremely stressful. In terms of the actual room, once I got in, the bed, kitchen, lounge and floors were clean but the toilet had not been cleaned in a long time. This was not nice. You could see parts under the rim had not been cleaned in years. Toilet had also been recently used and not flushed properly upon arrival. I did not take photos of any of this, it was too gross. I ended up buying paper cups as the glasses/cups as those supplied were not clean, tried to take a picture but it's hard to see. They were covered in fingerprints and fibres of some kind. The view was nice and loungeroom was great, study nook was extremely handy for remote work. Balcony tiles are moving and could be a tripping hazard. Laundry was well equipped but did not have time to use it.

Our second time at this very good Motor Inn. It’s not in the CBD of Melbourne but with the excellent transport system it might as well be. Large room with all the amenities we stayed a week and was there mostly to just sleep. If you’re looking for something a bit out of the CBD and like to use public transport, give this place a go. Reasonably priced and recommended.