Descubra sua estadia em Bruck an der Mur

We had our 50-jbitched mature meeting in this hotel, the signs sounded good, the service (reception and restaurant) was very good and very attentive. But several things were to be missed: 1. One dinner on Saturday night only there were 18 people (although there was a advertising on the day of 10 people), the quality of the buffet was modest (swine breads almost cold, salmon filet dead and hard), Only the vegetarian dish and the desserts were good. 2. A white wine spray with every amount of vine in the glass was not exchanged despite the complaint. (I have not experienced anywhere yet!!) 3. In my bathroom, the soap donor was on the ground (illustrably the wall was defect). 4. If you are loaded by an e-car, you have to go to the garage, pay the electricity and extra EUR 10 garage fee. All in all for a 4-Stern-Haus just satisfactory, but not more!!

Sebbene non c siano molte attrazioni, noi c siamo stati di passaggio per andare a vienna , l'hotel ha tutto e do il massimo dei voti per la gentilezza e disponibilità del personale. Io e il mio ragazzo eravamp in ritardo per la cena ma gentilmente ci hanno fatto trovare 2 piatti caldi e buonissimi! Colazione internazionale e abbondante, le marmellate sono eccezionali!

As far as the room goes, it was fine, clean, albeit a little basic for this price point. Bed was a little hard and furniture needs updating. Disappointing parking is charged (8 EUR) considering the location. However, main issue and reason for this poor review is down to the frankly rude and abrupt receptionist when checking out. All down to a dispute over meal charges. When seated in the restaurant I asked the server if there was a set menu etc. for my dinner included room rate, she wasn't sure but would check. 20mins later I eventually got an answer that I could order from the set menu or a la carte, surprised I double checked this and she again confirmed whatever the bill amount it would be deducted from my bill at check out. Meal itself was ok if nothing special but the service was incredibly slow for a half empty restaurant. At check out I was then presented the bill for last nights meal, I politely stated my room had dinner included and received a response of 'NO, you must pay'. I then showed my email confirmation with 'dinner included' and ensued a near 20min battle with the receptionist. Who eventually said ok we deducted 35 EUR but you must pay the rest. I told her I'd checked this with the server and round in circles we went. Eventually after a huge amount of frustration she slung my bill at me and said 'ok, goodbye'. Very poor customer service, I won't be staying again!

Stayed few nights while visiting Leoben in business on November. There are only few hotels in Leoben and hotel Kongress is one of them. Hotel itself is situated in a good spot athe city-center and the price that we got was good. Rooms in the hotel differ quite a lot and the new ones looked tempting. We stayed on the older rooms that were a little ran down. +++ Breakfast was good Price /quality ratio was good Location Size of the room was ok Ducks with leaderhosen :-) - - - Some smaller cleaning issues on the room. Shower at very low level and therefore hard to use - and the shower cabindoors stucked often... Poor lightning in the room (too dark, no lamp on the rooof) Big dirty fan left on the center of the room to be wating for the summer - isn't there a storage somewhere else?