Usuário convidado
10 de abril de 2024
Staff were unnecessarily rude and not at all accommodating. I politely asked for a room near my friends and got a blunt 'no' without explanation in return. Then was put in the furthest away bedroom. Can't help but think it was deliberate. Asked for our nationalities and signatures. Signature sure, but why on earth nationality? There were other questions like DOB, reason for travel etc on the form, but they specifically asked for those two things. Very odd!! Went into the pub over the way, waited 10mins to be seated. Staff just ignored us and complained about their job with another worker from the hotel. I even gestured and asked but had no response. Walked out in the end, was extremely awkward and rude of them.
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