Usuário convidado
6 de dezembro de 2023
We were in Fredericksburg and were invited to come by Firefly to say hello to family at Thanksgiving. Did I say entering the Pentagon? No. We wanted to say hello and leave. Have you ever heard of too many Chiefs? The front gate charged my brother ( the RVer), $150 extra to let us come in for an hour. This place may have started off on the right foot, but it’s definitely a management mess now. Not one person could make a logical, easy decision. I’ve owned my own company for 44 years and this place was classic. You never, ever, treat customers like this. The solution should have been: “Welcome to Firefly, enjoy your visit and make sure you check out on the way out the gate! Enjoy your visit and tell your friends about us.” The whole time, employees were buzzing the place, giving us the evil eye because there were kids. OMG! Kids everywhere! And we’re the grandparents. At a family resort?? Not family friendly as billed. Bottom line, go find KOA down the road and don’t waste your money on this place. Bunch of hyped up junk Tiny Homes with driveways rented by the minute to park your RV. Come back and see this place in five years? It won’t be there. Total disappoin**ent.
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