Melhores hotéis com spa em Chicago

Very convenient location in downtown Chicago. Walking distance to lakeshore and navy pier. Lots of good restaurants nearby. The room is modern and spacious.

Two people stood out for this visit - Robert, who checked me in on Sunday August 27, 2022 and his co-worker Zora. The bell staff service was pretty good too as well as security. But this hotel did not feel at all like the four star hotel it advertises itself. Restaurant and bar was not open, nor was the spa facility. I don't believe I saw any management staff or concierge. And one particular staff member who wore glasses at the checkin/check out desk was particularly unfriendly. Room was decent although not particularly large. Moreover, the room's ceiling was just bare cement - an indication the hotel was eager to open. City view wasn't all that impressive either. As much as Robert and Zora made my visit pleasing, probably wouldn't stay here again. In reality, probably should give this hotel an ”average” rating. However, Robert and Zora made the difference for a higher rating.

From our initial checkin we were greeted with friendly staff! They were happy to help in any way possible to make our stay as comfortable as possible. The room was clean and plenty big enough for 4 us, 2 Adults and 2 Teenagers. Clean with everything we needed. Gym for one of our sons, printed schoolwork for another and provided great tour information. The Hotel is located in absolutely the best position for walking. Surrounded by restaurants, shops as well as having their own kitchen on site. We had a Buffett breakfast on our last morning which was great. AC Hotel provided us a perfect start to our family holiday. We will be back in 2023!

Excellent hotel, from every point of view. I will stay again in it, no doubt. Breakfast was superbly good. And all the people at the hotel, from the front office to the luggage storage, provided an amazing service. Kudos to you Hyatt and your people!

The location is good, opposite Trump, belonging to the bustling city center. The hotel service is excellent, all needs can be met. The bed is big, soft and comfortable. The indoor temperature is suitable for brewing coffee. It is very convenient to go to the nearby subway station and bus station.

It's very clean and the service is good. It's right in the city center. It's convenient. It's suitable for friends who like to go to scenic spots. But if you drive there, the parking fee is a bit expensive! !

At the beginning, there was a problem with collecting money. Ctrip charged the room rate. The hotel charged it again. After communicating with Ctrip, it was resolved in a few days. The hotel returned the room rate. Ctrip actively helped solve the problem. The only bad thing was the hotel reservation. The taxi is not metered, it feels a bit pitted. Use Uber. Don't let the hotel book a car.

In Ctrip, I booked two big bed rooms. As a result, the hotel was told that there was only one big bed room. The hotel manager explained that Ctrip did not specify the specific room type when ordering. The online contact customer service Ctrip has been procrastinating, resulting in 184cm son in Canada. The small bed lay down for two nights. Once again, I will appreciate Ctrip's super service and go to Ctrip.

The experience from check-in to check-out was superb. The staff was friendly and helpful. The location is perfect because it is the heart of everything on Michigan Avenue! When we walked out of the hotel, shopping and restaurants were all around! I would definitely stay here again in the future.

Beautiful and clean hotel with helpful staff. Bar in the lobby was perfect for a night cap.