Hilton Garden Inn Chicago Central Loop

It was a pefect stay! Good price and good quality! I might come here again

空調不好使，屋裡14度，冷得要死，房間裏連一瓶水都不給我 The air conditioner in my room couldn’t work at all, and there was no free water for drink, can’t believe this is Hilton, does not worth $200

就在芝加哥最高樓旁邊，吃住玩都很方便，離火車站1000米，地鐵站300米，太方便了

為了搭火車選的，走過橋就是火車站。房間很高，面積也足夠，乾淨。時間關係，沒有選擇在店裡吃早飯。注：酒店可以提供早餐。

櫃台人員服務態度良好。飯店設備新穎且乾淨。飯店位置非常理想，離聯合火車站步行僅有七分鐘。下次再來芝加哥還是會住這家飯店。

還可以，挺大的，非常不錯

Service was great here. We got in early and left late so hotel held our bags for us, which was a huge convenience. They were very friendly. Room was very nice. I would definitely stay here again.

Hotel was great nice and clean- parking is not great in the sense that you have to scan your keycard to get into the parking ramp but it didn’t work so we had to pay full Price for parking

Not possible from the get go. Parking included a $50 fee, and each room required a $75 incidental fee. What should have been around $250 ended up being over $500. I am a teacher on the Navajo Reservation. I had to use my entire savings to stay at the Hilton. My Amtrak train was very 7 hours delayed so instead of leaving Chicago for their home around 3 we had to spend the night in Chicago. Streets were difficult to negotiate, parking required money and all the fees were unexpected. The retired pastor and wife (also retired music teachers) had difficulty with elevator that required the card to be waved in front of a reader while pastor’s life had to use her walker. The elevator slammed down on my hand and her when she tried to enter the elevator. I am very displeased with the staff in the front. I used my bank card to pay ******* for my rooms I rented tonight and had to pay two separate fees (one for each room). Our rooms were on separate floors also. I came all the way from the New Mexico and am very disappointed with the customer service, fees and hotel. My friend had to use the restroom and the lady at the front desk, Trinity, drew out the situation checking in by calling someone to assist her. I paid all the fees and rooms myself because the pastor and his wife had to wait for my train and it would be two and half hours home. I refuse to have them drive at night so far and through the city. $36 for breakfast! Per person! Ridiculous. I will not be staying again.