Diana
31 de dezembro de 2023
We were extremely disappointed, like many other customers, after spending 30 minutes in line for breakfast, only to receive just potatoes. There was no bread, eggs, waffles, limited cereal options, no plates, and bowls. The kitchen staff, including an unhappy lady, announced that they were done bringing additional food. When we approached the front desk, they assured us more food was coming, contradicting what the kitchen staff had informed us. We were asked for our phone number, promising the kitchen manager would call us, though it remained unclear how that would resolve the issue. We booked a room with breakfast included, leaving us with no alternative for food. If this reflects your standard service, please inform customers that breakfast at this hotel is inconsistent and consider offering a paid breakfast option. This experience was misleading, and while we don't have photos, there was a lady taking pictures of the subpar "breakfast" – hopefully, she'll share them for everyone to see.
This is a shame as the hotel appears to be very clean and modern.
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