Kempinski Hotel Chengdu

服務員非常熱情

Overall, typical Kempinski experience, though not the best one. Staff servicea up to standard. Location wise, not the best as not in the main shopping belt area and nearby food or attractions not as extensive. Requires metro services with change of lines to get to main districts of attractions. Another area of improvement is the breakfast. Breakfast selection is standard, but no enforcement of dining policy. We saw many people coming in with hotel slippers which should not have been allowed.

Great hotel which is newly renovated and the hotel staffs are helpful in terms of everything. Generally very good experience

It's rated #5 of top hotels in chengdu by Trip.com but I think is not really worth this title, because the following: 1) old amenities, hotel facilities like gym, pool are old, a 5 stars hotel but without a sauna & steam room is very disappointing 2) I expect a bigger room but in fact quite small for 5 stars standard 3) the room furniture and free stuffs in the room look cheap The rest are quite ok for a 5 stars standard.

Nice and modern hotel which is located in a very nice place. The staff is very friendly, rooms are clean, but during the stay, the hotel was very crowded. This is a good place to stay during your business trip to Chengdu.

What an amazing stay at Kempinski Chengdu. Beautiful clean room, clean pool, fantastic spa trea**ent, great breakfast and bar area. Thank you. ⭐️⭐️⭐️⭐️⭐️

Chose the room that came with lounge access and it was very worth it. Location is okay, around 10 mins car journey to Taikooli.

Great stay. Food was awesome. Great swimming pool and the executive level was a real nice touch. Will definitely stay here again

Excellent, English speaking front desk and concierge staff, very helpful with everything.. The swimming pool is a very nice area and the staff there is also super friendly. Very cosy SPA area, beautiful massage (I was given a voucher). Breakfast buffet Western and Chinese style both really good and also the coffee (if you take the Espresso from the machine). Room is spacious, tastefully decorated and cosy (I had a king size bedroom) and clean with a lotf attentiin.to detail, (Only the coffee table needed a bit of cleaning upon arrival). Everything else was perfect. I also like the fact that people are asked to turn up in decent clothes for breakfast.