The Percy Arms

Wow! Genuinely the best Sunday roast I have ever eaten! I counted 15 items of meat, veg or condiment and all cooked to perfection and presented beautifully! Probably the best Yorkshire pudding I've eaten as well! Excellent customer service too - highly recommended!

We ate in the Percy Arms Hotel Pub after a long journey to Northumberland. It was so cosy on a chilly night and we were given a warm welcome. It advertised that it is dog friendly which concerned us but the dogs were very docile and if anything added to the restful ambiance as they lay relaxed on the floor at their owners bar stools. The food was so good and plentiful with generous servings. The lad attending our table was friendly and happy to advise on the food and the good range of regional beers. It was a good start to our holiday Autumn break.

Sunday lunch was a real letdown. The mashed potatoes the roast potatoes and the Yorkshire pudding were Luke warm with the Yorkshire becoming soggy. It was the same on the two plates we ordered. The meat -beef and lamb was delicious. We had been the previous evening when the pub was packed to the rafters and the food was delicious, fresh and hot. Sunday lunch was not so and with very few people in. After finishing ( I never send anything back to be substituted) I asked if staff would let the chef know about the issues. I emphasised that we wanted nothing from them simply for the message to be passed. Nothing more was said which I thought was unprofessional. So, having already spent well over £100 in the premises over a few days we decided not to return which is a shame as it was our nearest pub, on holiday. If someone had returned and said your message has been passed on thanks that would have been enough for us.