Hotéis perto de Église Saint-Germain, Chatenay-Malabry

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This was our third stay at this hotel over a period of several years and I posted a very positive review in 2014. Oh, how things have changed here! I begin with the most serious of the offenses and indignities we suffered during our 5-night stay. I was entrapped in the hotel's elevator for a period of 10-15 minutes before the staff registered any response to the emergency alarm bell or my pounding on the elevator door. When a maintenance employee finally arrived, he said that the alarm bell notified the off-premises elevator service company rather than the hotel itself. I knew this was not accurate as I could clearly hear the alarm when I repeatedly pressed it. When I was finally liberated from the elevator and spoke with the on-duty manager, he apologized and said he had been in the ”back office” and had not heard the alarm. The general manager of the hotel also stated that she regretted the ”inconvenience.” I think this event qualified substantially above the level of ”inconvenience” and the manager's proffer of a fractional portion of the substantial Marriott points I had used for my stay was wholly inadequate for the life-threatening emergency that could well have been the case. In addition to this incident, we experienced an appalling indifference and lack of basic service from the staff of the hotel, including (1) absence of a bellman to assist with our bags upon arrival at the hotel by taxi ,(2) failure to deliver an additional luggage rack to the room following request of the bellman, (3) failure of housekeeping staff to make up the room for a period of two hours and after three requests when we inadvertently left the French-language ”do not disturb” sign on our door, (4) failure to respond to three or more requests for towels that had not been left by the housekeeper, and (5) recommendation by the newest and least-experienced junior concierge of an Asian restaurant that displayed a ”closed” sign when we arrived and where no employees spoke English or could provide an English-language menu. (In fact, with regard to the restaurant, the chief concierge told us the next day that she had ”never heard of it.”) We chose this hotel because we had previously had positive experiences, notwithstanding the fact that the rooms are extremely small (even with our upgrade from a ”cubby hole” to a ”shoebox-sized” room). The hotel's common area is beautifully decorated and the rooms are well-appointed despite their size. The problem with this hotel boils down to indifferent management and that is really a shame. It could be so much more!

Unsure how to feel about this hotel. We have stayed for 3 nights. Rooms are really good and super clean. Reception staff was fairly good at english and the whole hotel area was fairly looked after. However the garden could do with a bit more attention to it. Breakfast staff could do better at looking after guests during breakfast. And i dont mean as to serving them but mending the condiments and food so it doesnt run out completely. Also do not raise your shoulders when asked a simple question in english. Its a hotel, people should know at least what the food they serve is called in english. Breakfast tables are all set for two so if there is more then two of you, get prepared to make your own arrangements or be there early to grab a single long table that can sit more people. Breakfast table preparations could be taking place earlier in the morning than in the evening. That way guests could use tables indoors for socialising etc.

Novotel Orly I have been lax in writing reviews lately, and never imagined writing one for an airport hotel, but this place is definitely worth the effort. I had an early morning flight out of Orly and decided to stay at the airport rather than schlep in from Paris on a Monday morning. My check-in was quick and easy and they allowed me early access to my room, which are well designed, modern, clean and comfortable, including the bathroom. Public spaces are very warm and informal (not the usual cold reception desk in a sterile lobby) with well thought out colours and textures in a variety of seating areas and a bar that served snacks also. Also a place for kids to play video games and board games. Even a small library of interesting books. Now the real surprise was the restaurant. The baked filet of sea bass dish I had was worthy of a 5-star restaurant in terms of taste and presentation. The bread was warm, the butter soft, a sommelier brought out the wine and the creme brûlée among the finest. The dining room was warm and intimate, and I had a lovely waitress attend to me. There was a buffet breakfast offered and take away food ready at 5am. Once at Orly you are somewhat isolated as you cannot get access to the terminals without a boarding pass. There is a Franprix close to the hotel that will open soon apparently as well as proposed business park in the Couer d’Orly area of the airport. The Novotel is a great place to spend a relaxing afternoon/evening with a very pleasant and accommodating staff. Not one complaint whatsoever.

This hotel is excellent for the sporting events in the area, in this case, Roland Garros. It’s a 25 minute walk to the stadium which sounds a lot but that’s mainly because when you get near the stadium, there’s a lot of traffic direction. The double room was spacious with good facilities. The breakfast was excellent, really busy as the hotel was packed with tennis people, but everything was kept well stocked. The bar area looks like it’s designed for children (low tables and cushion chairs) but was comfortable enough when getting back from the stadium at nearly midnight and we could still get a drink. Definitely recommend.

The apartment was very good. Close to tramp. Airport is on the opposite end of the Paris city. Transport in Paris was broken due to strike, very difficult to travel. We use UBER from hotel and was bit expensive. There is near by local store to buy few groceries. We expect Hotel should provide at least complementary mineral water bottles in the room. Overall stay was good.

The last B&B we did smelled of cigarettes... This one...... You have to find it, a good GPS takes care of it The parking lot is too small and arrived late, we park in double line, of course it holds but not ideal We enter the code received by SMS and are in the room Large room, ours is disabled standard very clean and functional nothing to complain about silent, quiet area without major axis against part, nothing around for dinner heating RAS brief a good night In the morning we leave at 5:45 am, so the breakfast was not tested To be redone if you need to sleep in that area And no smell of cigarettes!!!

I booked this hotel because we had a flight early in the morning and I wanted to be close to the airport. The room is basic but has a very nice unique modern interior design. There is no minibar but there is a coffee, tea and juice machine for guests near the lobby. Breakfast is served from 5 am which is great for early flights and it had a good selection (freshly squeezed orange juice always makes me happy).