Extended Stay America Select Suites - Charlotte - Tyvola Rd - Executive Park

Our stay has been very satisfying. The staff has been excellent and has professionally catered to our every need. Thank you fir a great stay and awesome service!!! Courtney I appreciate you and your staff staying on top of things. Every time we made a request you met it!!

This hotel was not our first choice after being displaced by the storm and staying on a FEMA voucher. Our first hotel at the last minute stop accepting FEMA vouchers. Extended Stay was the only hotel that was. I must admit that I am glad that things worked out that way. OMG! The staff, MIKA, TERRI, JUSTUS, CARLOS, MALIK and Mr. Courtney the general manager have been nothing less than exceptional. The hotel is worn and showing its age but the level of care and service is timeless!

My experience with Extended Stay America 5830 West Park Dr.has been so comfortable it felt almost like home. All the front desk staff members were extremely courteous and professional. House keeping during the day was fast and on point with making sure that I always had clean linens and making sure available rooms were looking good and smelling clean for future customers. Ms Deborah is one of the staff members that works the front desk when needed and she's one of the nicest people that I've met during my stay with this hotel. Ms. Deborah also continues with the night time house keeping after most people have already turned in for the night. She inspects each main corridor hallway for any trash or debris and removes it to help out the housekeepers that works during the day. I would recommend Extending Stay America to all my friends and family that's located on the south side of Charlotte right beside a main interstate highway I - 77.

Courtney Rice - man simply AMAZING! I could write a book but just want it to be known that he saved my life effortlessly and gracefully. Thankful for him and his superb customer service skills he exhibited while checking me in. I’m never the one to leave a review, but he has provided too tier service in which I honestly wasn’t expected. If I could give him a tip and my life savings, I would. Keep changing lives and continue to love with our judgment. You are appreciated and you made a real one shed a tear.

This hotel is a diamond in the rough buried under a mountain…lol. The hotel needs a renovation immediately! The rooms are surprisingly clean. The GM was kind and accommodating to our every request. My only complaint were the children running in the hallways. When I called the front desk Malik said he would take care of it and he did. Great stay altogether!

I am a budget traveler and this hotel outside of its outer appearance is one of the cleanest hotels. The hotel is dated compared to other local offerings within its brand. Where it stands alone is in service. From the GM to housekeeping. This hotel embodies Southern hospitality. Everyone speaks! Even the GM, hidden away like the Wizard of OZ. I will be back because of "SERVICE"!