Kristina
18 de janeiro de 2024
Room was fine. Location was great. Unfortunately though the lack of staff at this hotel made this a hotel I would definitely not recommend or stay here again. When we arrived to check in no one was at the front desk. There was a sign saying they would be back soon which they were. Ok - no big deal. Throughout the stay I found the front desk people to not be knowledgeable about the area around the hotel. The day we were checking out (a Sunday) I had tried calling the front desk all morning with no answer. I finally went to the front desk, same sign saying they would be back soon. Soon apparently is relative because there was no one at the front desk almost the entire morning (I never did see anyone). Several problems with no one being around to help or answer questions. One of those problems is if you have to get back into the hotel from the parking garage (several floors beneath the hotel) and no longer have your key you are relying on someone at the front desk to buzz you in. Thank goodness the guests at this hotel helped each other out that morning and we were all talking about the lack of staff.
Traduzir