Ryan
13 de fevereiro de 2024
My only and BIGGEST issue was that our toilet paper holder broke and when we tried to put it back in we noticed that there was dried fecal matter splattered on it. We spoke to the front desk and they apologized and said they would have it taken care of. It was but the tiolet paper holder fell off again and was NEVER cleaned. We spoke to a manger at this point and they took $40 off our bill but it was NEVER CLEANED!! Completely not acceptable ... woud rather they kept the $40 and cleaned the holder... getting in touch woth room service for more supplies was also an issue .. always busy never able to get through. wouldnt recommend staying there
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