Fisher Island Senzeyuan Hotel

What an amazing place!!! We stayed at the Senzeyuan Hotel which is nicer than the other two hotels in my opinion. Service and cleanliness was excellent and the ladies at the front desk were so helpful and kind. Feng Ting patiently gave us information and quickly responded to any requests we had during our stay. We were very close to the beach and hot spring / water park. There are so many things to do! I went with my daughters and they had a great time. The show and beach party was their favorite! We enjoyed our dinners at the western cafe by the beach. I wish there were more restaurants and things opened but I understand not many people come to the beach in October. I also want to thank the staff at the hot spring/ water park for being so caring. My daughter had a minor emergency and they were very concerned and even walked us back to our room. We felt very taken care of and will definitely be back!

We had an absolute fantastic time! The service and location were perfect and the weather was amazing!

I am very sad that I paid so much but half of the facilities were not working. The pictures look great, but when you get there you see that some of the pools are not on, and the spa room was not in use and the bar area is closed. There were no pool towels or cushions on the pool chairs. When you have everything working, yes you can charge a lot, but I paid so much for nothing to be working. :( I did like the private beach though! But you need to have beach towels - I had to use my bath towel. I also liked the fruit bowl that was received each day. I also think you should mention that breakfast is not in the private hotel but in the main building that you have to walk to.

第二次來漁島，因為喜歡露營和趕海，所以特地選擇住在森澤苑裡離海灘最近的美式房車，自帶小院和桌椅，坐在院子裏就可以吹海風看日出，位置在已規劃的海灘盡頭，私密性不錯，拉露營車去沙灘非常近，忘記什麼回來拿也是超方便，自駕可以把車停在房車旁專用停車位。 前台王秀清小姐姐全程管家式服務，有求必應，其他為我們提供服務的工作人員包括保潔團隊也很好，凌晨打電話要小飛機都能即刻送達，在此表示感謝。 給沙灘的設計提個小建議：如果能設定一些直通海灘的木棧道更好，相當於沙灘無障礙設施，長者的輪椅，孩子的嬰兒車，拉裝備的露營車都能方便到達海邊。

森澤苑環境清幽寧靜，感覺比漁島其他酒店更加安靜環境也好。服務人員態度也非常好，特別是大堂經理薛恆超，在我們遇到困難的時候熱情主動的幫助我們，服務真是沒的説！唯一的不足就是早餐要到別的地方去吃，有點不便，總之這次體驗還是非常好的😊

第二年入住，環境優美，非常適合孩子們遊玩，王秀清和郭怡君負責認真負責，值得點贊，下次優先選擇

這家酒店的床超級好睡～我第一次晚上11點就沾床睡了🥹當天晚上偶遇的小可愛

環境非常好，海景房，房間就可以看見海上日出。前台還贈送了禮物。非常好的體驗，推薦。

非常不錯，給我們免費升級了親子房間，下樓就是温泉，住了兩宿根本不用穿自己的衣服，酒店裡也特別暖和，大人和孩子穿半袖和短褲就可以，有汗蒸，老年人老年人也喜歡，打掃房間的阿姨也特別好，就是前台服務人員態度不好，客户遇到問題衹會推脱不解決問題，其他都好