Usuário convidado
12 de dezembro de 2023
I recently stayed at this hotel in Chandigarh and unfortunately, it was not a pleasant experience. The room I was assigned was in poor condition. The furniture was worn out, the beds were uncomfortable, and the overall cleanliness was questionable. It was definitely not what I expected. The service was equally disappointing. The staff seemed disinterested and uncooperative. When I tried to address the issues with the room or request assistance, they were unresponsive and lacked proper communication skills. It made me feel like they did not value their guests' comfort or satisfaction. One of the major letdowns was the lack of food provided. A hotel should always have food available for their guests, especially if they advertise it as part of their amenities. It was frustrating to have to go out and find meals elsewhere, especially when I was expecting the convenience of having food on-site. Overall, I would not recommend this hotel based on my experience. The state of the room, the uncooperative staff, and the absence of food made for an unpleasant stay. It's important to have a comfortable and welcoming environment when you're traveling, and unfortunately, this hotel fell short in those aspects.
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