The Lalit Chandigarh

Very nice place

It is a nice property, located at very beautiful location. Clean swimming pool and gardens. Breakfast buffet was really great and has lots of option . We really enjoyed our stay. I would like to thank Mr. Vijay for great hospitality. Also Jitendra from swimming pool staff was very humble and kind

Rooms are old, still no renovations. Mattress are total gone , we are with our 1year old baby and if you lie on one side of bed you ll be down in no no time because of ageing of mattress . There is gap in between flooring so no no for persons with small babies. Staff from Restaurant and front desk all are excellent understand your concern, changed the room as well but same problem in everyroom.

Rooms were very spacious & cleanliness was well maintained. The staff were attentive & went out thier way to ensure that we were comfortable Specially Muskan & paramjeet.

Jitendra did a fantastic job at pool side, it was the first time I was able to swim.. he taught me so well.. be here enjoy to swim..the hygiene and safety is very good, especially the water is very clean..refreshments are also available at ask.

1. The hotel is luxurious and well laid out. 2. The open space and greenery are great. 3. The swimming pool area needs little more sun, the water is very cold. 4. The bread and croissants in breakfast are stale, food otherwise is great in terms of variety and quality less the bread and the dosas. Cheers to the ***agement, loved the stay and the facilities

I stayed at the Lalit Chandigarh last moth. I returned with 3 key cards. The key card proudly says “Key to Luxury”. Luxury is not about the quality of amenities, though that also matters. In the hospitality business, luxury is really about attention : attention to detail, attention to the guest. During my stay I did not get the kind of attention that signals a high quality service experience. Why do I have 3 cards? Because I had to shift from room to room. I loved the view of the Shivalik hills that is advertised on the website. So I booked a forest view room, hoping to have a relaxed time, looking at the serene view. The first room I was given, the window was so dirty, it was a wall of dusty, opaque grey, nothing was visible through this. I tried calling the reception and got no reply, so I went down. The reception staff was polite, for sure, and I was given another room. This was a floor below, the window was clean, but the view was not as good, since it wasn’t so high. What was worse, I could see a party on the lawns below. The party got over late at night and my so-called peaceful evening was marred by the sound of off-key ghazals and karaoke singing. I thought I would cheer up and I went to the 24/7 coffee shop. Both at dinner and at breakfast the next morning, I got ZERO attention. Not a single waiter/***ager asked how I was doing, whether I would like anything. I made a request for pooris, for coffee, and so on and each time, I had to remind the staff 2-3 times before I got the item. The worst was when I asked for hot water with my coffee and when it was given it me – it was in a mug, not in a kettle which any stylish restaurant would have given – I peered into it and asked why the water looked yellow. The waiter shrugged and said “I don’t know” and walked away, leaving me with that strange water. Is it because I was a single older wo***, dining alone, that I was so ignored? Or was it because I had complained about the room? Either way, it was quite upsetting. That night, when I returned to the hotel, very tired, hoping for a good night’s sleep, I was horrified to find that there was ANOTHER party on the lawns, this time it was really loud and disruptive. Again, I tried the reception, no reply, 4-5 times. I wearily went down and spoke to the ***ager. I was told they had no idea how long the party could go on, it could be midnight or even 1 am. He offered to shift me to another room. I went with the staff to the room – which was just as noisy and smelling of cigarette smoke. When I said that wouldn’t work, they got me another room, which was a bit away from the party - so the sound was less jarring, but no less disturbing. By this time, I was so exhausted, I didn’t have dinner at all. Once again, the promise of a quiet evening was an illusion. I think this is patently dishonest, to make me pay extra for a forest view while subjecting me to disco music of a retailers meet for 4-5 hours. The hotel should let the guest know that the

Good experience. Property is quite nice and is located at a good location. Recommended ! Service is also good. Food is quite good here The buffet service offers really good food The hotel is located in IT park which is very near to all the catchy locations of Chandigarh.

Amazing stay at this property, very comfortable, staff is very courteous thanks to Ankit and Mr Harry for their service at restaurant. Food spread is fantastic.