Sanctuary at Grand Memories Santa Maria Adults Only - All Inclusive

Food was great. Bed mattress was nasty. Paradise beach. Friendly staff

Camera doppia grande e pulita ma molto umida. Spiaggia bellissima. Tranquillo. Personale disponibile. Cibo accettabile. Wifi funzionante.

The resort is really good and clean, and the rooms are spacious and clean. The food was ok for Cuba The staff do their best to accommodate your needs, special thanks to Lisbeisy lobby bar, Yesenia and Sosa from the entertainment team and Lisbet from Sales. I will come back

hola buenos dias exelente mi estancia en ese hotel y mas contar con ese super servicio de mis dos mayordomos exelentes personas ORDANIEL Y LAIS k dueron super atentos en todo momento les mando un fuerte abraZO Y GRACIAS POR SUS FINAS ATENCIONES JLK

Très bon service propre les chambres manquait un petit peu d amour mais très bien j ai passé un très beau sejour variété au buffets plage sublime bel endroit pour les spectacles le soir j ai adoré mon expérience

We had a wonderful week at Sanctuary. It took a while to get there on the bus, but it was certainly worth the trip. The beach is amazing. We received outstanding service from the Sanctuary staff led by GM, Ulysses who treated us like royalty. I want to thank Frank, our butler for his friendly and attentive service ensuring that all our needs were met. Yadira greeted us with a warm smile and excellent service at the buffet. Jorge and Armando looked after us at the pool. Definitely on my list for a return visit.

I’ve been to Cuba over 15 times over the past 20 years and I’ve been to Cayo Santa Maria 5 times. I have to say this beach is my favorite beach so far you can walk for miles, the sand is white and soft almost like flour. The food was pretty good they always had eggs, chicken, pork, rice and coffee and it was actually very good but repetitive always the same food choices… this is fine for the price we paid. The beach and pool snack bars had really good chicken sandwiches. We had butlers at this resort which was a first for us in Cuba I must say I found them to be very helpful with any request we had, we were in building 61. Our room was nice and clean our bed must have been new it was very comfortable! The only thing I thought would need improvement is the bathroom it needs a redo but everything worked well lots of hot water and water pressure. The resort common areas and washrooms really could use some updating. Only one toilet worked in the ladies bathroom and it was never clean I always walked to my room to use the washroom. I think this is my only real issue with the resort. We are not pool people but the pool was very nice and clean there weren’t many people using the pool when we were there the water was a little cool. My husband and I had no health issues but our friends were both sick with vomiting and diarrhea. One of them was very sick and had to see the doctor and went to the hospital when he got home he was severely dehydrated. I’m not sure what they ate but it was bacterial not viral. I did notice some things in the food preparation in the snack bars that looked sketchy…. One sharp knife is used to cut everything meat, bread, vegetables and no running water to wash anything off. But my husband and I were fine and ate everything with no issues.

La COVID est partout mais j'ai bien relaxer, manque de café, manque de cola, manque de bière, c'est n'es pas tout a fais l'endroit pour venir seul, j'étais dans la section du sanctuary et il n'y avais pas beaucoup de transport pour venir au lobby principal mais je suis un bon marcheur

Somos una familia numerosa vinimos juntos pero mi esposo y yo nos hospedamos aqui para tener nas privacidad y realmente fue muy buena la atención tanto del personal de trabajadores como de los directores . La comida buena ,las areas limpias y bonitas y la animacion muy profesional ..