Usuário convidado
8 de fevereiro de 2024
This "hotel" certainly does not deserve four stars. We had booked a family room (Roomnumber 10) and what did we get? A smelly room in the basement! The bathroom had mold stains and smelled extremely bad. The water didn't drain and the toilet brush was broken. The shower head was so low that I couldn't even shower standing up. I was also afraid of hitting my head in the room itself. The only window faced the backyard, where the stairs went up to the other rooms. When other guests went up the stairs in the evening, I always woke up because it was very loud and bright. The window in the picture could not be completely darkened. Single windows made for an unpleasant background noise. The "third" bed was a mattress lying on a stone ledge under the window, absolutely uncomfortable and hard as a rock. There was also no fridge in the room. The room could be reached via a steep, narrow staircase, which is extremely slippery in the rain. We were also not given a friendly welcome. The manager didn't even look at my wife, let not to mention greeting her. The housekeeper was also unable to smile or even appear friendly. All in all, we felt totally uncomfortable with our six-year-old daughter. We changed accommodation after the first night. Absolutely not recommended for families!!!
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