Hotéis perto de Parque de Merendas, Cantelaes

Simplesmente horrível. Foi mesmo uma grande deceção. Não recomendo!!! O nosso quarto, que era minúsculo, ficava situado na cave, o que significa que a janela ficava abaixo da rua, e por isso não era possível abrir as portadas e muito menos a janela, também não interessava, pois a vista eram os pneus de uma carro; o acesso ao quarto é por fora do edifício, ou seja, para fazer o check-in foi preciso descer 34 degraus com o trolley e com o saco de viagem, e depois foi preciso subir os 34 degraus e sair do edifício para chegar ao quarto, mas a funcionária que nos acompanhou, também não perguntou se era preciso ajuda...... e se estiver a chover não há hipótese de chegar à zona de refeições e à receção sem apanhar chuva. No quarto também não se apanhava Wi-fi. Quanto à piscina, é preciso ir de carro ou fazer uma caminhada de cerca de 20min, pois fica a 950m., aliás, a piscina fica no ”Bar da Piscina”. Era para ficarmos duas noites e apenas ficamos uma, e, porque, como chegamos por volta das 19.30h já não conseguimos reservar noutro lado para ficar nessa noite....

The hotel is well located but offers few amenities. The SPA is paid for, which, when the weather is bad outside, it was handy to have it free, as there is nothing else to do (the billiard table is always occupied - logically), nor a decent living room.

This Pousada is located in an old Monastery. The owners have done a super job of creating a modern up to date hotel out of what was a former Monastery. The conversion from Monastery to Hotel had been tastefully and sympathetically done. This Pousada is a bit remote to get to and in a small town that has two cafe bars. We arrived here on a Sunday when the two local cafe bars were closed leaving us with no alternative but to dine an the Pousada restaurant. The meal was acceptable but a bit expensive for what it was. On arrival it is necessary to check in at Reception which is on the first floor. Ordinarily this would not be a problem but it is a problem when 30 or so guests are trying to check in at the same time with one small lift only available for the guests and their luggage. It took us half an hour to reach our room. Our bedroom was far too small to accommodate two adult guests. There was nowhere to leave a suitcase open which most touring guests living out of a suitcase need to do. Lighting In the bedroom was a waste of space. Impossible to read a book in bed. Our bedroom was badly designed. The bathroom door opens out on to the wardrobe door and bumps into the person using the wardrobe. The rail in the wardrobe is too high to be used with ease. You need to be a Giant to reach the coat hanger hooks. There were no instructions as to how to work the air conditioning. There were no instructions as to how to work the television. In the bathroom there is a notice from the hotel asking guests to save water. The hotel could lead by example and provide a plug for the wash hand basin. The wash hand basin plug was noticeably missing. This is because the wash hand basin did not have an over flow pipe. Within a few seconds the basin would fill with water and cause a flood. Whoever thought of installing a hotel wash hand basin that you could not use properly ought to be reprimanded. This hotel need to take out all the existing plug less wash hand basins and replace them with new wash hand basins with plugs and overflows. The cost should be recovered from the person who designed such stupid plug less wash hand basins. The one good thing about this hotel is the fact that the Toaster at Breakfast did work.

Exceptional hotel! All at the maximum: room cleaning, staff friendly, breakfast rich with fresh and well-assorted products. Well heated ambiences despite the huge spaces; rooms with home and super large bathroom with shower and bathtub. You can't wish better! Compliments to Melia! Surely we'll come back! Outdoor free parking possibilities. The only small neo is the distance from the center, but not too far. Good staff boys!