Hotel Sultán

Hotel Sultan was the type of no frills hotel we like. Room 707 (7th floor) lovely side sea view with sun on the balcony until 4pm. Free air conditioning, but extra payment for fridge and kettle. No WiFi in bedroom, but lots of English TV news and programmes. 24 hour bar/reception. 2 lifts. Hot and continental breakfast with fresh melon and oranges each day. Good coffee machine, pastries, toast, breads, jams cereals etc. Breakfast prompt 8:00 - 10:00am. If you are a bit late for a leisurely breakfast, get everything you want to eat and drink, and have your food in the conservatory area. This way you won’t have to rush out when the restaurant closes. Fruit juice was a bit hit and miss, so we brought our own down to breakfast. You might want to take some English teabags too! 5* location - beach and promenade, and main pedestrianised strip with bars, shops & restaurants both less than 5 minutes away (turn right when exiting the hotel) You are not far away from anything you might need. There is a lively outside bar virtually across the road from Hotel Sultan. There is a small secured side, and front area of the hotel to have a drink and people watch. Superb Chinese restaurant/takeaway next to the hotel (turn left when exiting). Beautiful king prawns! The bus stops to Alcúdia resort, beach, old town and Palma is outside the library (walk up the side of the hotel and turn right at the main road - there is a statue outside) or just before Aldi’s (turn left at the main road). When using buses, use the same debit card to tap the machine on entry and on exit. If there are 2 or more of you, tap the card twice or more on entrance and exit. You can save yourself €5’s or more. Customer service at Sultan: We had no problem, and found all staff to be curteous and pleasant. Ca’n Picafort is popular with German people, and I think this is why the staff are less familiar with the English language. So perhaps, a little patience is sometimes needed. The restaurant can get very busy at breakfast time, and I think the 2 staff members working there might feel a bit overwhelmed at times. I think that the location of this hotel would be ideal for the single traveler who I think could feel very safe holidaying here. Thank you Hotel Sultan, I think we might be back!

Ok it's not a 5 star but it's definitely better than a 2 star. Room is perfect, clean, beds are most comfortable beds I've slept in, staff are absolutely lovely, I found them all extremely friendly, breakfast is basic but fills the gap and look we all overeat so this fills u nicely, nice bar, didn't use pool as fantastic beach is only 2 mins away, spar next door and also lovely restaurant very reasonably priced. Teenagers were happy out going around all the clothes shops in the area, I was very happy with my stay in hotel and would definitely reccomend it, if your very fussy yes you will find fault but it's a good price, clean, great location, lovely staff

just got back home from our 5 day stay here firstly i want to say the staff are not rude at all and are the kindest people ever. we also did get fresh towels and toilet roll without asking and the cleaner always made sure our room was tidy.the pool was always quiet but it was sooo calming i fell asleep 🤣breakfast was good too had a selection of fruit and eggs/toast/pastries and the breakfast staff would always make sure they’re refilled if there looking low.i also asked for free wifi which they gave to me and it worked perfectly even in my room.so overall i have to say for what we paid i’m very happy with my stay here