JS Horitzó

There was no water for hours on the second day. No amenities at all but location is nice.

Arriviamo in stanza, bagno allagato, perdeva acqua dal soffitto, la loro soluzione è stata mettere un asciugamano per terra e via.. il giorno dopo abbiamo chiesto o la manutenzione o quanto meno un cambio stanza, ci cambiano stanza, ci mettono nella 307, il bagno un tugurio! Se volevi lavarti i denti dovevi tenere la porta aperta perché se no non ci stavi, ogni volta che facevi la doccia allagavi il bagno, e il doccino spruzzava acqua da tutte le parti tranne che dai fori corretti. Ogni giorno la signora delle pulizie si dimenticava di lasciarci qualche asciugamano, quindi ogni volta dovevamo andare a cercarla e prendere quello mancante. Pulizia zero ! Dei capelli presenti in bagni dal giorno 0 sono rimasti lì fino al giorno 7. Cibo?! NO COMMENT uno va in Spagna e spera di mangiare i loro prodotti tipici quando meno CUCINATI bene invece ZERO! Poca varietà e cucinato molto male! L’unica cosa positiva di questo hotel era la posizione e la vista che essendo al terzo piano era spettacolare! Non sono solita fare recensioni, non mi è mai interessato nulla, ma questo hotel mi ha davvero sconcertata.

Reserve con este hotel del 8 al 14 de agosto, por un error de la app o web de booking no aparecía mi reserva activa por lo que no podía cancelar lo que aparentemente no existía, pues bien, cual es mi sorpresa que el 9 de agosto se me realiza un cargo de 126 € y me explican que a ellos la reserva si les aparecía activa, inmediatamente les comento lo sucedido y les digo que tengo una captura de pantalla donde pueden corroborar las reservas que están activas y que la suya no aparece, que por favor me reembolsen el dinero. El hotel le echa las culpas a booking cuando son ellos los que han cobrado, hacen caso omiso de las pruebas, ni quieren que se las envíe y no quieren devolverle el dinero. Me parece vergonzoso que una cadena de hoteles se juegue su reputación queriendo qued**** injustamente con el dinero de los usuarios cuando ha sido un error informático. ME SIENTO ESTAFADA.

Het avond buffet is echt slecht , er zit totaal geen smaak aan welk gerecht je ook kiest van het buffet . Je zou denken dat de paella toch op zijn minst een beetje fatsoenlijk zou smaken , maar helaas zelf dat was niet goed . Het ontbijt was wel om te doen , gebakken of gekookt eitje ,spek ,toast, jam ,fruit muesli enz

PÉSIMA experiencia, llegamos ayer 04/08 y directamente tuvimos que cancelar la reserva después de estar ahí, partamos del hecho de entregar una habitación cuyo aire acondicionado NO FUNCIONA en pleno VERANO, no pudieron cambiarnos la habitación porque no había disponibilidad pero nos cobraron igualmente una noche de penalización por "politica de la empresa" y había que salir de la hab antes de las 6 cuando el check in lo hicimos a las 2, vamos que precio de 1 noche por tener las maletas alli 4 horas mientras veíamos que hacíamos (Lo mas logico seria no solo que pidan disculpas, no cobren y encima se les cayera la cara de verguenza), eso por mencionar lo más importante, el hotel parece una pensión mala de los años 70, las sábanas raídas y curtidas de no haberse renovado en muuuchos años, habitaciones pequeñas, mobiliario viejo y en mal estado (tienen una especie de sillon azul tapizado que no ha sido aspirado en dios sabe cuanto tiempo), moquetas sucias, puertas de las habitaciones y pomos a punto de saltar, juntas de las paredes y marcos de las puertas despegados, ya nos habian advertido al hacer el check in que la piscina tampoco estaba dentro del hotel si no en otra area fuera de este (Por lo que entendí eran 3 hoteles de la misma cadena en una misma zona) , todo mal, se valieron de los otros 2 hoteles para las fotos del buffet y piscina (y seguramente de las habitaciones tambien, porque no tienen nada que ver las fotos de la web con lo que vimos ayer), tremenda ubicación para desaprovecharla de semejante manera, no lo recomendaría en la vida.

This is by far the worst hotel I’ve stopped in and I’ve stopped in a fair amount of travellodge hotels. Upon arrival we were asked if we wanted a sea view (€65 upgrade fee) even though the rooms were available and they had no bookings for them. We went up to the room on the 3rd floor in a lift that looked like it’s not been touched since the 1970s. Got to the room down the dark corridor to which looked like an old broom cupboard. The room was very very basic patio doors to the balcony didn’t open and close properly or lock properly, the wardrobe was just a cupboard, the bath was rusty and the bathroom floor was full of holes where various differs thing had been screwed down. That’s just the room. First night we went for dinner there was a very limited selection of food and you could barely make a sensible meal and it was cold. Breakfast the next day was ok if your an egg lover there was scrambled egg boiled egg and fried eggs and bacon and that was it. No beans or sausage or anything to make a decent breakfast the coffee from the machine was hit and miss the orange juice was watered down all in all the food was terrible. The only good part of the hotel was the location.

Very nice hotel, with pool and Beach near by. Rooms are comfortable with air conditioning and with nice views. Beds are also comfortable. In bathrooms there was a problem with soap because if press up the soap was coming with minimum portion.

I’ve just arrived home today and I miss this hotel already! Such a homely and welcoming feeling as soon as I arrived! All reception and bar stuff were very kind and helpful and always had a smile on their faces:) the cleaning ladies were absolutely amazing with cleaning my room everyday and I’d always arrive back with a smile on my face! They must’ve worked out how I liked my blankets laid because I came in one day and they had made my bed how I’d normally make it ( with the fluffy blankets on the bottom) which was very sweet of them. I came on holiday alone and I found my room a perfect size for me, it had a cozy feeling to it and it was super clean! I was booked in for bed and breakfast and the breakfast was lovely! I’m vegetarian and managed to find plenty:) the location of the hotel is perfect and the view I got from my room was THE BEST !! Some improvements I would give is that my Wi-Fi would be on and of at time. Sometimes it wouldn’t work at all or I’d have 1 bar. I was in room 307 so maybe it was just my room! Also a lot of the times I went down to the pools there wasn’t any sun beds left so a couple more would be ideal! Overall the best hotel I’ve ever been to and I can’t wait to be back!