Prinsotel Alba & Spa

Acabei de voltar de uma semana de férias no Prinsotel Alba Vou começar com os pontos positivos. Muito boa localização, a 2 minutos a pé da praia de cala gran e a 5 minutos a pé da cidade com alguns restaurantes muito bons. Hotel agradável e limpo e bem conservado. Em geral, funcionários simpáticos. Cama muito confortável. Lanchonete razoável e comida fresca e de bom padrão. Aqui estão alguns pontos ruins e espaço para melhorias. Eu tive que colocar meu alarme às 7 da manhã para garantir uma espreguiçadeira com vista para a piscina e meu filho. E às 7 da manhã não havia muitos, mas eu quase consegui juntar 2. Alguns com toalhas ainda intocadas após as 16h. Boa escolha para o café da manhã, mas a maior parte fria. Também o mesmo para refeições à noite (só tivemos 1 refeição à noite e ficamos desapontados. Os quartos são limpos e arrumados, mas muito básicos. A piscina é muito superlotada e muito difícil de nadar. Provavelmente não voltaria aqui, mas certamente não é o pior hotel que encontramos Bons restaurantes na cidade, Fernando's, Indiana johns (fantástico curry) e adorável costelas em piratas.

Éramos um grupo familiar de 8 pessoas hospedadas em 4 apartamentos independentes. Ficamos muito satisfeitos com os apartamentos, eles eram impecáveis ​​e espaçosos, com a cama maior! Eles eram limpos todos os dias e as toalhas eram trocadas quando necessário. A piscina estava muito movimentada e as espreguiçadeiras eram tiradas no início do dia, mas era a primeira semana de férias escolares e isso não impediu que nossas netas adorassem cada minuto. Encontramos espreguiçadeiras ao redor da piscina infantil. Utilizamos o restaurante na noite do Taco e foi muito bom. Assistimos ao entretenimento algumas noites e gostamos dos dançarinos de flamenco. Quase todas as noites íamos até a cidade para comer. Todos os funcionários foram incríveis, desde a recepção até a nossa adorável faxineira. Tivemos um problema com nossa chaleira elétrica e foi resolvido imediatamente, eles imprimiram nossos cartões de embarque, alugamos um buggy e os funcionários foram sempre charmosos e prestativos. Lindos jardins também! Adoraria visitar fora de temporada.

A localização do hotel a menos de 5 minutos a pé da praia de Cala Gran foi a principal atração. Nós não usamos a piscina, então eu não posso comentar sobre isso. A equipe do hotel foi muito simpática e prestativa, limpadores foram fantásticos e magicked nossos quartos bagunçados em ordem todos os dias! Os nossos quartos auto-suficientes eram espaçosos e frescos com ar condicionado. Você não poderia realmente cozinhar uma refeição em um, mas quem quer com todos os fabulosos restaurantes em Cala D'or? O hotel tinha um café-da-manhã no hotel em nossa primeira manhã (chegou 03:00- sem água no quarto para ser preparado!) e a escolha e qualidade da comida foi realmente bom. Nós realmente apreciamos a nossa estadia, obrigado.

A short break just before the summer season. Hotel has just recently been reopened and was immaculate. Staff were excellent. Facilities were great. Great gym, indoor pool and spa for the cooler days and many eating options. The team have clearly worked very hard to get the hotel opened (day before we arrived) and they are clearly proud of their hotel and their achievements. Well done to you all

1. There are disgusting STAINS on EVERYTHING. Pee stains on the mattress, stains on the sheets, on the towels. Their linens are absolutely revolting. Even when they changed the linnen, the new linnen had MORE stains 2. Their partner restaurant Picco, gave me FOOD POISONING for four full days 3. The Wifi does not work in the room, only in the bedroom 4. Getting a single cup of coffee takes over 20 minutes in the morning. There is ONE person doing coffee, and the lineup is regularly 12+ people 5.Getting a drink at the bar, or getting a breakfast ommelete also takes forever as there’s only ONE person for the whole resort. Usually the same with the front reception as well. They are outrageously understaffed. It’s clear they are trying to cut costs. 6. It is unbearably noisy and crowded. Not only are kids screaming 24/7, but there is a different song playing and overlapping from each area of the resort. All the songs and kids screaming blend together to create one big mush of noise 7. Getting laundry done took FIVE DAYS. 8. The massage and spa booking system is a giant hassle and generally never available. 9. Breakfast is completely substandard and not good at all. Cereal choice is embarrassing, eggs are runny, and the bacon is totally soft, not cooked at all. 10) They sent me two feedback forms to fill in while I stayed there, I filled them both in, and didnt get a reply back on either. 11) Many times, they didnt even use sheets that fit, or put any covers on the pillows. Considering all the stains on everything, that stayed uncovered, this place is disgusting. Overall, top 3 worst hotels i’ve stayed at in my life

Writing from the hotel as we’re still on holiday in the Alba. It’s probably the nicest European family resort hotel I have stayed in. I would expect to pay twice what I did for this hotel. Our room (024), a one bedroom apartment is finished to a high standard. I usually find it easy to pick faults, but here - I really can’t pick a single one. The bedroom is spacious, and the bed is huge. The sofa bed in the living area is comfortable. Unlike a lot of Spanish hotels. The rooms are serviced and cleaned every day. And cleaned to a high standard. The Nespresso coffee machine is a nice touch which I really appreciate! The pool area is tidy and the sunbeds comfy. Location - perfect. The beach is a very short 2 minute walk away. Food options plenty a 3 to 5 minute walk away. Thanks to the staff and hotel management for making our stay enjoyable.

I visited the hotel with my 6 year old son and mum and was extremely happy with the sizes of the rooms, the cleanliness throughout the whole hotel. The staff were unbelievably pleasant both in the bar and restaurant area and the breakfast I can highly recommend. The kiddi clubs on a morning were done by fantastic staff one member in particular, Xim! He was fantastic with the children and put in 100% throughout the day and made sure the children were happy and such a credit to the hotel! Highly recommend visiting the spa too, so relaxing and again very clean!!! We will be returning in September and in May next year! Super happy with our visit !!!

This is a great central family hotel right next to restaurants snd bars and only 5 minutes to the beach. But be warned if you really want to self cater this is not a good hotel for it.yes it does have microwave and fridge but thats about it. No cutlery or plates no sink apart from bathroom one.so i really do not think this hotel should be classed as self catering. There is 3 pools and they do cater well for the children.also very clean and nice staff.