Eileen Hotel Cairo

ロケーションもよく、部屋も清潔でした。オススメです！

1. 房間很小，衞生間很大。房間不隔音。。。 2. 早餐9.30am後是不refill的，很多東西都沒了。 3. 前台非洲小哥的業務能力太有限了，一直找不到我們的預訂。很久以後，我們在他的前台系統裏，自己找到了，幫他指出來。。。。這業務能力，在國內早被解僱了吧。。。。

位置：市中心很方便，步行到博物館10分鐘左右；打車可以直接輸入酒店名稱在門口下車，機場過來大概120埃鎊（DiDi國際版，活動-20埃鎊）。 設施：房間設施、衞生基本可以對標國內全季。 服務：從前台到餐廳服務態度都特別好，住得很舒心。

Stayed for 3 nights. Hotel is located on the 6th floor of a building, with elevator. Great location, central downtown Cairo. The room was clean and quiet. My room had a nice balcony which over looked the Main Street. Glad I stayed in Cairo rather than Giza, as I very close to all of the things to do. The area was busy, but I felt safe as a lone traveller. All of the staff on reception were very friendly and helpful. The young man on reception helped to organise a taxi for me on my last day. Shop just downstairs for water, tobacco etc. 40 minutes drive to Sphinx Airport 30/40 minutes drive to Cairo International 10 minute walk to The Egyptian Museum 15 minute drive to Kahn El Kalili Bazar 20 minute walk to River Nile. 25 minutes drive to Giza Pyramids. My only feedback was the breakfast could have been better. Invest in a proper coffee machine. Other than that. I had a great stay. Thank you!

So, I booked this room months in advance. As we approached the arrival date, I emailed the hotel to let them know that we had a late flight coming in at around midnight. I wanted to make sure there were no issues. They replied back that it wasn't going to be a problem. The day before we arrived the hotel emailed me asking about our arrival time. Once again I told them that it was going to be a late arrival and the assured us it was not going to be a problem. We arrived at the hotel only to be told that they sold our room to someone else. I inquired as to how this could happen considering I communicated with them twice, the most recent being less than 24 hours. They didn't really have an answer, but told us that they we're going to take us to a sister hotel that was just as nice. We sat around waiting for them to get a driver to take us to this other hotel. While I was waiting I decided to look up this hotel which they told us was nicer than theirs. That was an outright lie, and this 'better hotel' was about $20 a night and had mediocre, at best, reviews. After waiting about 45 minutes to be taken to this other hotel, I learned it was about a 5-minute walk. Extremely frustrated, and it now being after 1:00 a.m. in the morning after 15 hours of flying, I decided to just walk to this other hotel. Keep in mind I've got my wife and son with me and I've never been to Cairo before. This was a very uncomfortable, highly concerning, and alarming experience. The next morning, we had planned to get up and begin our visit of Cairo, but we couldn't do that because we had to check out of this hotel, and walk to our original hotel. Once we got there, we had to sit and wait for the room we paid for to be ready. You would think the manager or owner would come over and at the very least apologize. This never happened, and as it stands I'm questioning whether or not I should dispute the charge that I paid on my credit card for a room we never received. What's most concerning, is that this hotel has a pattern for doing this. If you search other reviews online, you will find that this is happening to other customers. It would seem that they like to pull you in with the allure of their own nice hotel, only to shove you off to a lesser hotel and keep the money. My warning to anyone reading this, if you're planning on booking at this hotel, have a backup plan. You don't want to be like me where I have my wife and son at 1:00 in the morning coming into a foreign country only to find out they gave your room to someone else after you verified it twice. I would not stay at this hotel again if it was free. It is 100% not worth the risk

Great stay in the heart of downtown. Located close to all the retail, restaurants and cafes. Only a short walk to the nile and Egpyt Museum. The area is safe, so walking and exploring is no problem. Staff here are very friendly and helpful and contactable 24hrs.

Beware: we booked our room via *********** that had detailed descriptions of each room. When we arrived they told us the room we specifically booked was unavailable and gave us a different room which was considerably smaller and less expensive (but they didn’t refund us the difference). The second night they moved us to the suite we originally booked which was satisfactory. We asked them if we can have the same room when we returned to Cairo and they said yes so we booked it for the following week. When we returned, again they told us the room was booked and gave us another room they was smaller with a tiny bathroom. Again they used the excuse of “there’s something wrong with their system”. The whole stay ended up being very uncomfortable. In every room we stayed, Their shower doesn’t drain well and water splashes everywhere. It’s also near a loud street with lots of honking all night long. Breakfast was also the worst of all our hotels in Egypt.

We checked in late night, hotel arranged for airport pickup at a decent price. Its entrance is not very appealing when we asked about it we were told it is a heritage building and they cannot change much. Room we picked was a big one, clean and bathroom was modern and clean. Breakfast is pretty good, staff is welcoming and polite. Overall good experience and happy for the services we got what we paid for.