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5 star

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Business travel

Cairns Central Plaza Apartment Hotel Official
4/561 avaliações

Cairns Central Plaza Apartment Hotel Official

Cairns City Cairns|0.61km de Cairns Art Gallery
Not a 24-hour front desk, more than 6:00 in the evening, it is closed, there is a self-service machine at the door, but entering your own booking information does not work, you must call the phone posted on their wall (English), report your name , generally the name, not the last name. After they check the order, they will instruct you to enter a string of 6 digits on the kiosk to get your door card and elevator access card from the kiosk. Then, brush the elevator access card into the building door, enter the elevator, find Just brush your own room and get in. Let me talk about his house type. I have an apartment style, a bedroom, it should not be a 1.8 bed. Our 2 adults brought a 12-year-old child to sleep on the bed, their feet are outside the bed, and the living room is two. People sofa, because the reservation said that no extra bed, so it is so okay. The room facilities are very old, the shower door on the bathtub has been replaced, only one frame is left, there is no shower curtain, the nozzle is sprayed in a mist, the basic washing is not so happy, it will splash around, and the bath is basically the bathroom. wet. The capsule coffee machine in the room was bad, could not make coffee, and did not clean every day until the day of departure. If it is not because I booked a day trip to the Kuranda Rainforest, I will take a sightseeing train back when I return. This hotel is opposite the train station. I can go upstairs from the train station to the large parking lot, from the commercial building of Coles Supermarket. It’s really tight, but in addition, it’s definitely not chosen because the accommodation is too poor and there is no service at all. The front desk service is Monday to Friday 8:00-17:00 and weekend is 10: 00-15:00. Dear friends, if you can move, it is recommended to choose other hotels. According to my observation, Cairns has very few taxis. It seems that it is impossible to make a reservation, and the bus is not convenient. Basically, it depends on the legs. Breakfast was not eaten at the hotel, it is estimated that it is not awkward, the hotel itself has a parking lot, the visual inspection is quite big, because there is no self-driving in Cairns, so I don't know how to charge, but it should be charged.

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Breakfast

Hides Hotel
3.5/5126 avaliações

Hides Hotel

Cairns City Cairns|0.2km de Cairns Art Gallery
This was the first time ever I have had a verbal altercation at a hotel with a staff member at a hotel due to service issues. The front clerk would not allow my bags (one suitcase and a laptop) to be left after check out without paying for lockers, despite a $175 a night room charge and an empty storage area. He said this was common hotel practice. I challenged him & explained most hotels allow bags to be kept for a few hours after checking out – after this the desk man changed his tune and said this was just their hotel’s policy. I felt like I was staying at a backpackers and was very disappointed at the policy, and at the service. The experience I had on check out alone (especially the attitude of the staff member) made this easily the worst experience I have had at a hotel in the last 10 years. It was a shame because the gentleman on check in was lovely and allowed bags to be stored prior to check in, when I arrived on an early flight. The room itself was at the opposite end of the hotel and was a 5 minute walk down a long hall to get to the room. It was also noisy at night time as I was given a room adjacent to the main street (Grafton Street). The positives – the location is excellent (right in the centre of town) and the quality of the rooms and room size is ok. Honestly though, my recommendation is to steer clear of this hotel - there are lots of great hotels in Cairns that are far better for the same price (or less). And I know many locals who feel the same way about this place.

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Family friendly

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Inn Cairns
3.9/594 avaliações
Cairns City
very average hotel It was rated 4 Stars I more like half star I only gave it a one because it would not let me give it a half star The room was dirty the walls and the room ceilings had marks all over them the walls the same and the bathroom had MOULD every were the shower curtain was black on the bottom not hard to replace very noisy you can hear other guest above us moving furniture and talking the bedroom has double glass squares that if you look in you could see through them the sofa smelt like mold the whole hotel needs a massive upgrade or nocked down and rebuilt the pool is cold and needs repairs the Air cone was 20 years old and on the last night we had to be up by 4 for our 6am flight yet just after 9 there was a family of 7 in the pool with kids screaming and running amuck on the hotel balcony's the pool is closed at 9 yet they got in you could hear the yelling over the TV worst hotel i have stayed in. When we arrived the fella was sitting on his chair looking at google and not really worried about our group. The older lady was really good but that was it . Never stay again
The Village Cairns
4/563 avaliações
Cairns City
1) It was a nightmare checking-in. I reached the hostel at 6:30pm and realized that there was no reception but to use Goki for checking-in. However, I received a notice from Goki that ”no reservation” after keying in my confirmation number. I got a shock and kept asking for help from strangers within the hostel. By the time I got it solved, it was like 8:30pm and I was starved to death. 2) Though Goki is an easy system but u need to bring your mobile everywhere you go even to the toilet eg shower (what happen if you forget to bring out the phone); there was a time my phone was almost out of battery (1% left) and I have to quickly charge it by borrowing charger from others. 3) There is no window in my room (single) and the air-con temperature is beyond my control 4) The reception area only opens till 2pm daily, after which you have to make call for any housekeeping services. It really pose inconveniences for first timer who wants to know about Cairns in terms of the directions, places of interests etc. 5) The location is excellent but I don't think I will recommend this hostel to my friends in future.
Crystalbrook Flynn
4.4/569 avaliações
Cairns City
We arrived at the hotel around 1.30pm and we were able to check in straight away, the girl on reception was very friendly and explained where our room was as there are 2 towers . We were on the 10th floor with a city view. Our room was very clean and the bed was very comfortable. Loved how they are helping with environmentally keys for your door which are just round bamboo disks and also having no plastic bottles in the fridges, just glass bottles. All tv programs were free so we’re able to watch new release movies and free wifi . We had booked a holiday package , so we also had free car parking and a $250 credit to use at any of their hotels . Would definitely stay here again .
Pullman Cairns International
4.5/591 avaliações
Cairns City
Pullman's is close to everything in town. I rang Pullman's the day after I booked a room & asked reservations if I could get a upgrade to a harbour view, the reservations person said that yes I could get an upgrade & that it would cost me an extra $20 a night on top of what I had paid, I said should I pay for that now, they said no when you arrived it will be $80 as I was staying for 4 nights. When I arrived I asked them about my upgrade & they said there was no record of me wanting an upgrade & that they could not help with a harbour view room as they did not have any available. I had other friends staying at the hotel at the same time that paid for mountain views & got harbour views. The furniture in the rooms were old & tables were swollen & had big chips out of them, outdoor table & chairs were not 5 star. We had breakfast at Coco's, I had ordered muffins, my friends had ordered omelette & bacon & eggs. I changed my mine 1 minute after I ordered, I wanted waffles I asked the staff & they said yes they would change my order. My friends order came & I waited for 20 minutes before I got my waffles. Staff were walking around the restaurant with orders & asking people had they ordered this, they had no table numbers, no idea who ordered what, they looked very unprofessional.
Gilligan‘s Backpackers Hotel & Resort
3.9/566 avaliações
Cairns City
The location is dead centre cairns city, the 4 bed dorm is good for a group. The kitchen on level 4 is lovely, although some other quests do not clean up after themselves. The pool is lovely & you can get discounts on food and drink in the bar. The the aircon in the room cannot be controlled, we had to sleep in hoodies because it was so cold in the room. There is then NO aircon in the communal areas, making it incredibly uncomfortable to cook or relax. There is not clothes horse for drying clothes. The music that plays every night until 3am can we heard in every room in the hostel! One of the bar waitresses was very rude, pass-remarkable, made personal comments (weight/clothing) and poorly mannered in general.
Global Backpackers Cairns
4.2/519 avaliações
Cairns City
I had an overall good experience at this hostel but the rooms were uncomfortably warm & damp. Not sure if that reflects an issue with the ventilation/air conditioning on 1st floor or it's just the reality of living in the tropics in general, but it greatly affected the quality of my sleep. At the very least, it would be helpful to prohibit the use of strongly scented perfumes in the dorm rooms and/or allow the dorm doors to remain open during the day to make the air more breathable. The pricing was very reasonable for everything that was included & the central location. I was impressed at how clean & available the bathrooms were. I also thought the staff & night manager were nice & helpful. Would highly recommend if you can tolerate the humidity.

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