Bridge Hotel

This is my 20th contribution to Tripadvisor so here’s what I can say about my 2-night stay with this hotel The good: - Location is nice, just 10-minute walk to Cogon Market/Gaisano. Public transportation is also accessible; - Staff are friendly; - Unlimited water refill at the lobby (just bring your own water bottle) & unlimited instant coffee at the lobby too (just bring your own mug they provided in the room); - Unique room layout as a selling point (though w/ a downside, see below) & good-sized rooms; - Block-out window roll-up for those non-morning persons like me; - Nice comfortable bed sheets. Appreciate the well-made & wrinkled-free bedding & duvet; - Modern interior design; The bad: - The room’s layout is that your bed’s headboard is behind the window/building perimeter or by the roadside so you would hear the cars below. The window-type airconditioner is also above your head so the AC sound may also distract you. This is the downside for that unique room layout. I’m not a light sleeper so no problem for me. To solve the noise issue, I suggest double-pane glass & split-type AC to keep the unique room layout. If you’re a light sleeper, request for the rooms at the rear & request for the 4th floor. The 4th floor rooms are also more private as it’s away from the actions of the lobby; - The lobby is on the 3rd flr & no elevator. It maybe a challenge to bring up your luggage. I just brought a backpack so no problem for me. I’m sure though they would be able to send someone to bring up your luggage; The can be easily improved: - There’s a few dead black ants on my bed when I arrive. The window & window sill is a little bit dusty too. There’s also a stain on my pillowcase. The toilet bowl/water closet needs a scrub (light water stains are visible). Housekeeping needs a slight improvement but overall the room is still clean; - provide handheld bidet at the toilet. The liquid hand soap is also concentrated so it’s not easy to dispense. Provide hair conditioner too; - Bathroom needs tile regrouting, it’s already yellowish. This is cheap to do. - For a more hospitable staff, I suggest that when a guest ask questions, pls just don’t answer the question. Kindly offer suggestions & options too. It’s vital for travelers like us who don’t know the city; - The TV needs to be rechecked. Sometimes the cable didn’t work or maybe there’s a problem with the remote. It’s also the age of netflix so maybe scrap the cable tv & offer netflix instead; - A big signage needs to be installed. Glad I looked up & found the small signage in the road corner or I could have missed it; - There’s a wall crack in my room (the sunlight passes through it). Pls repair it, I can see it’s a wall patchwork for a previous round window so it may fall down on the sidewalk so it’s dangerous. Conclusion: Though it’s not perfect but I rate them still 5-star. I only got the room at 1,400+ per night (direct booking) so it’s great value for money.

Nice & respectful staff. Easy to extend stay.

Staff are courteous & respectful.

Room gave us allergies, was not clean. I stayed at many other hotels and was fine. We checked out (not refundable) and checked into another hotel if that tells you how bad it was