Baymont by Wyndham Caddo Valley/Arkadelphia

Not bad

I am dropping the rating of this hotel to one star. My last trip, two rooms for seven days, was terrible. Here are some of the problems encountered: 1. Got up in the middle of the night to use the bathroom and the floor was covered in water. No idea whether it came from the toilet, sink or otherwise. I spent the next several hours packing all of my items and moving them to a new room. This of course made me miss sleeping the entire night, ruining the next day. 2. Another night, just after going to bed, someone parked a truck behind the second story building and were blasting music as loud as possible. Informed the management who went to talk with them. That lasted thirty minutes before starting up again. Contacted the on site manager who advised he talked to them, They were employees of the hotel chain sent to work by the corporate office to work there and this was their night off. He thought he was going to have to call the police. On their own employees. Again, this required packing everything up and moving to a new room past bedtime, interrupting the night's sleep. 3. Half of the two story hotel, on one side, gets noise thru the windows from the freeway that runs near the hotel. This was enough problems, I am unlikely to return to this hotel.

Lobby, breakfast and staying room was very clean and nicely updated furniture. Decore was modern and everything was nicely kept up. Staff was very friendly for check-in and check-out. Would definitely stay here again.

The positives are the breakfast and the bed were comfortable. The negative is that we were unable to sleep due to the highway noise. The property is situated 60 yards from the highway. Our bed literally shook. It was so loud! It is a very busy highway. Not even the extra pillows over your head helped. If you stay definitely ask to be at the furthest end from the highway. I believe we deserve a significant discount or a refund. When I asked at the desk for compensation, I was told it is a problem but I would have to try and contact management. Disappointed with my stay.

Front desk was very nice. Room was clean and outside was very nice I would definitely stay again

The room was just okay. The bed was comfortable. The truck traffic noise was awful from the highway, so sleeping was difficult.

Upon check-in, we were informed that the entrance to the hallway where our room was located was not working. I'm not sure if it was still operable as an emergency exit because they didn't offer any other details or instructions, but it seems a little unsafe. The room was clean enough. The tub/shower did not drain properly. The first time I attempted to take a shower must have been around the same time as most other guests because the water was luke-warm at best. It was very hot a little while later. We went to breakfast at 7, and the only things decent were the eggs, coffee, and gravy. I'm assuming that's because those things have to be made fresh daily. The bottom of the few biscuits that were already out were so hard we couldn't eat them. So we were happy to see the employee bringing out "fresh" ones. Unfortunately, it was just more of the same. The pastries and muffins, I'm pretty sure, were the same ones that had been there for, at least, a few days. Getting to sit down and enjoy a nice breakfast that we don't have to cook is one of the things that we really look forward to when we stay somewhere. So, I'd have to say this one was disappointing, at best. Definately, will not be staying in another Baymont.

The room was much nicer than I had expected because we picked a less expensive property to stay at. Very pleased with the hotel and room

Overall the stay was good. Staff and service was good. My only complaint is the bed was too hard for my comfort. I would stay here again besides that.