Lotte Hotel Busan

Rooms are spacious and clean. Staffs are friendly. Location is great. We love the sauna and the fitness room

Good location, room is very clean & comfortable, nice service & hotel workers are friendly and willing to help always.

If anyone wants to be based at Seomyeon, this is THE hotel for you. Simply love it - the location is awesome, being connected to Seomyeon subway station and Lotte mall. All sorts of food available at the mall basement too. Only challenge is somehow, if u take the underground route from subway to the mall, there is a formidable slope which you will need to roll your luggage up and down, or walk up and down everyday. No kidding. I wonder how deliverymen with their loaded trolleys to the shops along this stretch cope with it! I had a complimentary upgrade from Queen to King bed room, the view was fantastic and the size too. The bathtub’s length is just right for me (am on the taller side) and there’s also a big sauna and gym free for use. By “sauna”, it means really a Finnish sauna room and big hot and cold pools, like what Japanese would call “public baths”. The only thing that needs improvement is the sauna closes at 10pm nightly, so travellers may not be able to use it in time. I had a fall which needed antiseptic and huge plasters. The hotel readily provided these for me and let me keep the antiseptic throughout my five-day stay. And there’s a pillow selection too. Another room for improvement (and hence only four stars for ammenities) is the spotty housekeeping. When I arrived, I was told by Reception that I will be charged if I take any mini bar items or extra ammenity items like toothbrush/ paste (oh yes, you need to bring your own). But when I got to the room, all of these items were not there. I had to quickly make clear to Reception of these in case I was charged for everything 🤣 my bed linen also had a small hole but they kept reusing this for my stay. They also missed replacing the free tea bags and vanity kits even after I used them. One time they kept the fridge door open too so when I got back to the room, my drinks were no longer cold…

Nice view. Convenient location. Kind staff. Recommend you.

Need to renovate everything; rooms, services, staff, lift, parking lots and etc. Otherwise, we never come back again.

This is a great hotel for families. It is conveniently located with access to malls and subway station. The staff service is also wonderful. They are very helpful.

As with all Lotte Hotels, whether it be in Japan, Korea, Seoul, or Busan, you are guaranteed a certain level of service and quality. Most Lotte Hotels are located in the center of any city near the commercial and business districts, as well as great transportation and shopping(Lotte Hotels usually have a department store nearby). Busan Lotte Hotel is the best option if you are visitng for a couple days and needs to cram shopping, food and sightseeing into your busy schedule.

Good place for a short stay. It’s an average hotel. Has a weird smell in the corridor. A lot of nearby restaurants and shops.

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