Hampton Inn Atlanta-North Druid Hills

Hotel was not that clean, bathroom floor sticky, no bath soap and not enough bath towels. Free breakfast and enough, out of eggs and potatoes...went to McDonalds. Two guys rolling pot by the front entrance. Go elsewhere.

The staff was pleasant and polite. The service was poor. No daily cleanup. Asked for towels and did not receive in a timely manner. When returning to hotel at night had to ask for them again. Hotel in disrepair. Furniture old and scratched up. Bathroom toilet rusty inside, faucet old and eroding on vanity sink. Tub porcelain rusted and worn away. Rusted over hinges on bathroom door and door seemed as though it had water damage since it and the baseboard were bubbled over. Floor was not the cleanest looking and bathroom furniture old and decaying. Not even sure if linen had been changed before our stay. Furniture in the lobby worn and the vinyl had worn off. Paint/wallpaper peeling from the wall. No guid on the phone as to how to contact front desk or outside services. On the way in one night the outside door would not connect with anybody's key card and someone had to finally come with apologies to let us in. Although we recognize that the hotel was having some work done on it, being as the hotel is run on a daily monetary basis, it should not get to the point where repairs and remodel are obviously and absolutely necessary looking to your guests. The hotel should be maintained on a regular basis and not allow itself to get to that point, especially with the name Hilton attached to it. This is highly unacceptable. Over several personal experiences, it has been noted that the Hampton Hotels seem to be on a downhill slide. Our family is ending our business with you. We wish you well. Do Better.

Room #1: smoke detector had been ripped out of the wall with loose wires extending. The staff didn’t seem to care but finally moved me to another room. Room #2: I found blood in the bathtub. Congealed blood in the tub. Yes. Really. Staff didn’t care. After complaining to no avail, I left 15 minutes later. The hotel billed my credit card anyway. Hilton corporate f-i-n-a-l-l-y refunded the charge about 6 weeks later.