Usuário convidado
18 de abril de 2023
Good stay at the Westin. Clean, comfortable, modern room and good service at reception. Well located. Just a couple of minor negatives: 1. The pool was extremely busy on the Saturday because the hotel sells tickets to the public for a pool party event (I believe happens every Friday and Saturday). All the loungers and seats were taken and there were no clean towels available - not ok if you're actually staying at the hotel but can't use the pool facility. It was quiet and pleasant on other days, however there is no service around the pool that we saw so I'm not sure whether you can order food/drink poolside. 2. The buffet breakfast was generally very good in terms of selection, food quality and ambience however we stayed over the Easter long weekend and the service was noticeably lacking - many of the food items had run out and we had to wait multiple times and for long periods for them to be replenished. Also we were not offered tea/coffee or told there was a choice of eggs to order until our last day (ie. after the long weekend) so were left with the dregs of cold scrambled eggs and self service hot drinks. Other than that, we were happy with our stay and would go back if ever in Brisbane again.
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