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Explore avaliações de hóspedes de hotéis em Brighton

Ei8ht Brighton Apartments
3.7/58 avaliações
We were due to stay here on the 12th August 2022 for 2 nights but just less than 48 hours before we had to rush our son into hospital due to appendicitis! I tried to cancel the room and get our money back but it was too late and I just thought in the scheme of things I was happy that we had taken my son into hospital just in time and he had his operation Saturday morning. I spent 4 days in hospital devastated for my son but also that he missed his holiday too. I thought I’d try and email the owner and appeal to them regarding how unfortunate we were that due to no fault of our own that we’d have to lose our money. Mark could not have been more accommodating. He responded to my messages/emails and helped me receive a refund through the booking agent. If you’re looking for a reliable, dependable and customer focused place to stay - then Ei8ht Brighton is a fantastic place to start.
Royal Albion Hotel
3.5/545 avaliações
Location is great, but I understand why reviews are so mixed. Room was really cold at night. Right next to a nightclub smoking area so super noisy until early in the morning every night. Booked because there was a good price on the day, but I wouldn't stay again.
Harbour Hotel & Spa Brighton
4.1/5105 avaliações
I have wanted to try this hotel for a long time, my partner surprised me with this hotel along with a pregnancy spa package , followed by dinner at the hotel’s restaurant for my 30th and to celebrate his return from the Army , We had arrived Saturday the 23rd July 2022 at around 11ish to check in for our sea view suite. When we arrived the girl on reception couldn’t find our booking , she eventually did and stated we were a day late. My partner had rang prior to this to book as had a nightmare when trying to book online along with the spa package so the hotel staff booked this not him. The girl then stated due to events happening that weekend in Brighton they had no rooms available, my partner then went to speak to the staff at the spa and cancelled due to me becoming very upset and no longer wanted to be there if we didn’t have a room to stay. We asked to speak to the manager and we’re shocked at the unprofessional girl who we had to deal with , no apology no compassion just rudeness. Me being 7 months pregnant wasn’t even offered a seat or for out bags to be taken whilst they tried to deal with the refund we had asked for at this point, she then went to speak to her manager and after us standing around for 45 minutes said a room had become available , so we then rebooked into the spa. The room was a sea glimpse room overlooking west streets nightclub, no bath tub nothing like the suite we had booked. My partner then went back to reception and said we appreciate the room but obviously pricing would be different from a cosy room to a suite. We were issued no apology no compensation absolutely nothing just a foul attitude and told it was our fault and they wouldn’t do anything else to accommodate. WOULD NEVER STAY IN THIS HOTEL AGAIN , front of house team need to learn customer service skills. The Bar manager had spoke to us throughout the day and he said it’s obviously not down to him but as we had such an awful time he would compensate us £50 for drinks , this was them moved to the restaurant as being pregnant the drinks were a lovely gesture but I can’t drink. The meal was fantastic I couldn’t recommend enough, The ladies in the spa were also the loveliest and were so accommodating and made my pamper so lovely, they also had online conversations that were forwarded to front of house stating we were booked for the Saturday overnight stay… I understand mistakes can be made but the way we were treated when spending that much money was a disgrace and very off putting. Such a shame because the potential is there it’s the front of house team that let down the visit and experience. 😔
The Brighton Hotel
3.5/50 avaliações
The hotel is easily accessible and quiet. Facing Brighton Beach, there are several Chinese restaurants nearby. It is convenient to go to Seven Sisters National Park by buses 13X, 12, 12A, not far from the train station and bus station.
Holiday Inn Brighton - Seafront
4.2/559 avaliações
We stayed in a standard king room. The room looked like it needed a lot of work done (walls, door, windows). The walls are so thin that I could hear the next rooms conversation clearly. The staff are friendly and helpful and breakfast was good but I don’t think i would stay here again. Parking was awful, there are hardly any spaces as most the spaces have pillars in them and they are very small to get in to. They also share the car park with another building so there’s not many spaces available considering how many rooms they have. It was better to park in the nearest car park. I’ve stayed in other holiday inns and they were so clean and lovely rooms to stay in. I just think that this hotel is outdated and needs work.
Hotel du Vin & Bistro Brighton
4.2/5101 avaliações
I am so so grateful for the lovely Becky at reception and the team at hotel du vin. I left a personal and very sentimental possession at the hotel for 6 months (I only realised I left it there after that long silly me) and the hotel kept it safe for me the entire time. They were very helpful in locating it ands returned it to me.

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