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Ei8ht Brighton Apartments
3.7/58 avaliações
We were due to stay here on the 12th August 2022 for 2 nights but just less than 48 hours before we had to rush our son into hospital due to appendicitis! I tried to cancel the room and get our money back but it was too late and I just thought in the scheme of things I was happy that we had taken my son into hospital just in time and he had his operation Saturday morning. I spent 4 days in hospital devastated for my son but also that he missed his holiday too. I thought I’d try and email the owner and appeal to them regarding how unfortunate we were that due to no fault of our own that we’d have to lose our money. Mark could not have been more accommodating. He responded to my messages/emails and helped me receive a refund through the booking agent. If you’re looking for a reliable, dependable and customer focused place to stay - then Ei8ht Brighton is a fantastic place to start.
Harbour Hotel & Spa Brighton
4/5105 avaliações
I have wanted to try this hotel for a long time, my partner surprised me with this hotel along with a pregnancy spa package , followed by dinner at the hotel’s restaurant for my 30th and to celebrate his return from the Army , We had arrived Saturday the 23rd July 2022 at around 11ish to check in for our sea view suite. When we arrived the girl on reception couldn’t find our booking , she eventually did and stated we were a day late. My partner had rang prior to this to book as had a nightmare when trying to book online along with the spa package so the hotel staff booked this not him. The girl then stated due to events happening that weekend in Brighton they had no rooms available, my partner then went to speak to the staff at the spa and cancelled due to me becoming very upset and no longer wanted to be there if we didn’t have a room to stay. We asked to speak to the manager and we’re shocked at the unprofessional girl who we had to deal with , no apology no compassion just rudeness. Me being 7 months pregnant wasn’t even offered a seat or for out bags to be taken whilst they tried to deal with the refund we had asked for at this point, she then went to speak to her manager and after us standing around for 45 minutes said a room had become available , so we then rebooked into the spa. The room was a sea glimpse room overlooking west streets nightclub, no bath tub nothing like the suite we had booked. My partner then went back to reception and said we appreciate the room but obviously pricing would be different from a cosy room to a suite. We were issued no apology no compensation absolutely nothing just a foul attitude and told it was our fault and they wouldn’t do anything else to accommodate. WOULD NEVER STAY IN THIS HOTEL AGAIN , front of house team need to learn customer service skills. The Bar manager had spoke to us throughout the day and he said it’s obviously not down to him but as we had such an awful time he would compensate us £50 for drinks , this was them moved to the restaurant as being pregnant the drinks were a lovely gesture but I can’t drink. The meal was fantastic I couldn’t recommend enough, The ladies in the spa were also the loveliest and were so accommodating and made my pamper so lovely, they also had online conversations that were forwarded to front of house stating we were booked for the Saturday overnight stay… I understand mistakes can be made but the way we were treated when spending that much money was a disgrace and very off putting. Such a shame because the potential is there it’s the front of house team that let down the visit and experience. 😔
Hudsons
3.6/515 avaliações
So peed off with Hudsons Brighton ! After booking on *********** for 1 night stay in Brighton as part of my 40th birthday celebrations turned into the worst place I have ever had the misfortune of attending (would say staying, however I never stayed the night it was that bad). We arrive and dropped our bags off and then head off into Brighton, come back and the bedroom has thick dust on frames, glasses, fan etc… (was told this was fogging from the cleaning in the morning) toilet door was cobbled together, the toilet had urine stains on, the water glasses were dirty. The curtains were so creased and another curtain had been turned upside down and used as a net curtain. My husband needed the loo and shower so I went on to the landing where there was a toilet (large sign saying toilet, but apparently a tiny sign saying staff toilet) it was disgusting! If it’s staff toilet then it needs locking! The bed was dipped in the middle so when we got into bed we rolled into the middle, I tried sleeping on the floor and was so uncomfortable. It was that bad that I left the hotel and went and found somewhere else to stay! When I complained to the hotel, it took over a week to ”view CCTV” and get reports back from the staff, I was made to feel that my experience was incorrect and was tried to be proved wrong on each of my points, no apologies. The cost £151 for 1 night! Have a look at the photos and decide for yourselves if you would pay that for this! AND I NEVER ACTUALLY STAYED THE NIGHT! Thanks for letting me have a great part of my 40th ruined! No compensation or anything, *********** couldn’t refund or compensate us as they only advertise the hotel and would be down to the hotel to compensated us.
The Twenty One
4.5/560 avaliações
A really memorable stay for a night and as soon as we left we wished we had booked a little longer. Great location, and very easy to find - close to the coast, Laines, shops, restaurants (but also not in the centre of bustle). Greeted by Telly (the one of the hosts), who was very helpful in giving an overview of vegan and vegetarian restaurants in the area. We extremely friendly and very simple check in. We were offered the options for breakfast with flexibility for dietary/ preferences (breakfast - taste, portion and presentation surpassed expectations!). The room we booked was very comfortable, clean and exceeded the basics with little details which added a personal touch. Good sized en-suite which was very clean with toiletries provided and a in-keeping claw foot bath. For a period property, the space has been well-thought out, and felt very calming after the journey. The design of the interior is stunning, and we did have to take a little time to take in the front room/ breakfast space. The hosts, design and experience immediately set The Twenty One above many other places tried in Brighton over the years. Thank you to the hosts (Suzy, Telly) for a memorable stay and the chats with us - hope to be back very soon.
Hotel Pelirocco
4.3/548 avaliações
We have just spent 2 amazing nights at the Pelirocco. I booked diana doors themed luxury room for my husbands birthday, and we had so much fun we asked to stay another eve, and this time, we had a different room, the pin up with balcony and jacuzzi. The staff couldn't do more, from the beautifully themed rooms down to the individual dressing gowns made to match each theme, the room service and cocktails. Breakfast was incredible, and they had everything my diet required (gluten and caffeine free). If you get a chance to stay here, you should snap it up!
Holiday Inn Brighton - Seafront
4.1/557 avaliações
We stayed in a standard king room. The room looked like it needed a lot of work done (walls, door, windows). The walls are so thin that I could hear the next rooms conversation clearly. The staff are friendly and helpful and breakfast was good but I don’t think i would stay here again. Parking was awful, there are hardly any spaces as most the spaces have pillars in them and they are very small to get in to. They also share the car park with another building so there’s not many spaces available considering how many rooms they have. It was better to park in the nearest car park. I’ve stayed in other holiday inns and they were so clean and lovely rooms to stay in. I just think that this hotel is outdated and needs work.

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Maior preçoR$ 8.016
Menor preçoR$ 328
Quantidade de avaliações2,463
Quantidade de hotéis133
Preço médio (dias úteis)R$ 1.397
Preço médio (fins de semana)R$ 1.643