Express Inn & Suites Westwego

Although hotel has jsut renovated, there is no shampoo provided in the room, it's by request! No hair dryer, no hanger provided, no kettle in the room to make tea/coffee. The facility is poor. Hotel staff is not very helpful.

There is a lot of negatives to say about our stay. 1. Bed sheets got holes maybe from cigarette burns. 2. Bed is too noisy when you flip sides during sleep. 3. Ask staff for extra towels, never gave one coz he told they only have 2 towels for king size bed and pressed that it is the standard. lol 4. Fire alarmed was blasting early in the morning, called reception and I was told it was a drill. lol No notice given prior. 5. No water heater. 6. AC is on timer mode goes on and off almost every 30 mins. No way of changing the setting coz it prompts you to use wall control and there ain’t no other option or buttons to change. 7. Floor not properly cleaned. Bunch of pld packets and papers still on the floor. 8.Soap provided is just too thin it is only good for one shower. 9. Only one switch for light and exhaust fan in the bathroom. Exhaust fan is too loud. 10. Rude staff.

First the office was never open. Had to deal with people through the bulletproof window. Or reservation was for two nights but the first attempt by the attempt was for only one night. Went back to the window he had to switch rooms. That room was a smoking room even had an ash tray. The floor was so dirty it seemed like there should be a beach out side. The area is obviously dangerous, the only late night place to eat was the Waffle House and it was take out only after dark. No breakfast at the motel. We did find Joe’s Coffee and Donuts nearby for breakfast. That was nice.

DO NOT STAY HERE! Front desk employee will harass you. I was told I could not have a guest with me and the police would be called because it was illegal. I’ve never had that problem at NICE HOTELS!!!!

Very nice hotel. My wife, her daughter and 86 year old mom stayed with us. SAFE. No unsavory people hanging around. Was a little shocked that you have to stand outside the window to check in. Clean and updated rooms. Two story hotel, no elevator. Beds very comfortable. Just remember this is an extended stay so no toiletries nor breakfast. No pool. Staff great! Stayed Feb 24 and Mar 2. Hotel was very nice to have let us leave our vehicle there while we cruised on Carnival out of New Orleans. Well lit parking lot. Uber fare was roughly $40 each way to cruise port. Would definitely stay there again!

The room door kept getting stuck so we would have to slam it. They dont give shampoo so be sure to bring your own or be prepared to buy it. Overall it was decent.

The room was clean and the owners were clearly making investments in this property. They were painting the outside of the property during our visit.

Very quiet and clean.

This facility is undergoing demolition and reconstruction. Only a few rooms are open. The renovated rooms are nice, but one of the rooms we were given was a “smokers room” (with ashtrays) and smelled awful. We did not request a smokers room and would have never accepted one, but they had no other rooms available due to the reconstruction going on.