The Loft go above & beyond!!! We booked the loft Pre Covid and was due to stay during Covid, we arranged an amendment on the date but still couldn't go due to travel restrictions. I automatically thought we had lost our money, as we had on another hotel we had booked elsewhere. Once restrictions were lifted, The loft contacted us to see if we wanted to arrange a new date, which we did, we then decided to take our son so they amended our booking to a larger room for an additional fee. Our in laws booked a room and as it was a birthday I emailed them & they arranged a table booking and a bottle of wine in the room for my mother in law. The rooms were cosy, warm, very clean & comfortable with nice shampoo, hairdryer, drink facilities & free mini bar stocked with beer, pepsi & water. Our flights were cancelled and the reception staff were more than helpful in letting us check out later & assisting us with train info. We really could not have asked for more. The food & beers were nice in the restaurant and plenty to choose from for breakfast. 10 min walk into the old town and easy reach from the train station. Bus 61 from the airport which was about €1.45 the ticket machine is at the bus stop. We got the train to Vienna which was €14 (Just make sure when you return, you go back to the correct Bratislava train station we got a bit lost from the other near the river as just bridges & highways to walk back) Fantastic hotel & would highly reccommend!!
Muito bom
56 avaliações