Residence Inn Branson

Rooms were decent but is slowly deteriorating. Breakfast was okay but could add some healthy options like fruits. Pool was freezing and the hot tub was closed for repairs. Elevators weren’t working during our stay which ****** since we were on the 3rd floor. For the steep price I would recommend finding a different place to stay.

Worst Marriott property I’ve been too. Elevator was broken, hallway lights broken, exterior doors were broken. The room was damp and humid. It also Had multiple bugs and the window was broken with no locking mechanism and opened up to the parking lot. It was obvious someone had broken into the room.

The room was a dungeon, so dark. My biggest problem was, there is a separate bedroom but the bathroom is in the room. My husband naps and goes to bed early and I stay up. But because the bathroom is in the bedroom I couldn't go in there without disturbing him. So that really didn't work for us. The shower was a joke, the handle is deep in the shower so you get wet turning it on, and the shower door didn't close right so water was all over the floor when you get out, really bad design. The location is alright, but there was a lot of roadwork in front to the hotel so that was not ideal. The price is pretty steep. Breakfast is ok.

Everyone is so nice at this family friendly hotel. All staff truly practiced southern hospitality from the front desk to the service staff getting the breakfast meal ready each morning. What we really appreciated was the gluten free options available at the breakfast buffet. Since we travel with this allergy, it can sometimes be challenging to find things to eat. Not here!

Have stayed here several times but this visit was not good. We reserved a 2 bedroom suite with a crib. Upon arrival was told all cribs have been broken for sometime . Why wasn't I told this when I booked. They did bring up a pack and play which was also broken and no way could a child sleep in that. The room was dirty, furniture was torn with stuffing coming out, mold in the shower, one toilet was broke, body wash and shampoo containers were empty. The floor was filthy in the room and the hallway. For 300 dollars I expect better.

This was an ok stay at the Branson Residence Inn. Some good, some bad. Good: -The breakfast! One of the best free hotel breakfast I have seen. She kept it stocked and cleaned the entire time. She should be hired to teach other hotel’s how to run a busy breakfast. Thank you! -Room, while slightly small for a 1 bedroom. It was very clean. They took pride in making sure it is clean. -Plenty of free parking -I called one afternoon asking for clean towels and the trash taken out. The lady at the front desk serviced our room herself. And not just the towels and trash. Thank you! -AC worked great -Bed was comfy, room was quiet. Bad: -Rooms aren’t cleaned during the stay. I am assuming this is a staffing issue, bcs as I stated above, our room was immaculately cleaned, so it isn’t a lazy problem. We got to where we would put the trash and dirty towels out the door in the morning bcs that’s all we really needed. But for some reason house keeping would never give us clean towels back to replace what they just took. We had to get them from the front desk every evening when we got back. -We called about our sink being clogged. We were told it will get looked it. It never did get fixed. -Hot tub (still) out of order -Pool water was frigid I would consider staying here again. A lot of these problems would probably fix themselves with just a few more people working.