Karen
8 de janeiro de 2024
The hotel is lovely, but my biggest issue is the $10 per night parking fee. This is basically the off-season for Branson and apparently the fee was just put into place at the first of 2024. I returned from a wedding around 9 PM and there was nowhere to park outside due to banquet being held at the hotel. Did those attendees have to pay the $10 per day parking fee?
Also, the food was way overpriced. $17 for a club sandwich???
The checkin process was uncomfortable as well. I could not understand the man who checked us in. He had little to no personality and was not informative about hotel amenities. There was not a booklet in the room about the restaurants or anything else on the property.
There needs to be better customer service, dedicated space to park for hotel guests, and ditch the $10 parking fee!
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