Motel 6 Branford, CT - New Haven

The staff was very nice and checked to make sure everything was ok. The room was very clean. I was very happy with my stay.

Online states check out is at 12 (noon) but staff at hotel said it 11AM. House keeping was very rude even after showing them why were were not out by 11AM.

I made a reservation for two friends, one of whom is in a wheelchair. The attendant required more documentation for the guests than I have ever seen, and the wheelchair guest was turned away. I was able to cancel the charges, but this was an awful experience for a woman who is dying of cancer.

After a long and tiring drive, I was greeted by the warm and welcoming smile of Glenda, the evening receptionist at Motel 6. Her friendly demeanor and genuine hospitality instantly put me at ease, making me feel right at home. Glenda went above and beyond to facilitate my reservation, ensuring that my stay was as comfortable and enjoyable as possible. She was incredibly helpful and accommodating, answering all my questions with patience and a genuine desire to assist. Her positive attitude and willingness to go the extra mile made a world of difference after a long day on the road.

Really basic, low level of amenities, but the least expensive of the places I checked that a reasonable person would be willing to stay a night at all.

The front desk was excellent with their customer service. They did go out of their way to make me happy. I will surely return back to this location of Motel 6

We booked a nonsmoking room and we were originally given a smoking room with ashtrays and strong odor. We moved rooms to only then get a room that smelled less like smoke. Additionally the toilet would not flush because the tank chain was broken. The bed was also uncomfortable because multiple springs were obviously broken.

Staff was nice, check in was easy, parking lot is convenient. Location is close to town and to the highways. Our room was a little dingy- carpet was damp, ceiling had cracks.

Smoke smell in room even though i had a smoke free room. Came in under doors. Burned nostril, throat and eyes. Disgusting.