Name: Beijing West Station Rejoice by Argyle Hotel
Address: Pequim, China
Rating: 9.2

China

Qinhuangdao

Cantão

Pequim

Yantai

Cidade de Dali

Xangai

I recently stayed in room 3129 at this hotel and overall, I had a good experience. The location is excellent as it sits right in front of the beach. The hotel also has a hot spring which is a nice addition, although some areas were not functioning properly due to being broken. 

The reception staff was very attentive and friendly, particularly one male employee. However, it seemed that the female staff members were not as willing to work. 

I highly recommend trying the massage services offered at the hotel. I had a neck and back massage which left me satisfied. 

The breakfast buffet was decent and the dining room supervisor and the reception staff at the buffet were friendly and hardworking. Most of the cooks and servers provided good service. 

I would also recommend paying for the dinner buffet as it offers a wide variety of seafood. The only downside was a young grill cook who lacked proper manners when I asked a question about the food. He responded lazily and rudely. Additionally, there was a young waitress with a tattoo on her leg who seemed uninterested in working. While the rest of her colleagues were cleaning and setting up tables, she would simply join them and sit down or play with her mobile phone. 

In terms of the room, the cleanliness was below the minimum standard. It was quite neglected, as they only mopped the floor and it still wasn't clean. There were hairs from previous guests throughout the room. The private hot spring in the room could also use some improvement. 

If you have any questions or need further information, the hotel has my details from the room reservation under the name for room 3109 from 17/08/23-21/08/23.

我最近住在这家酒店的3129房间，总体而言，我有一个不错的经历。位置非常好，就在海滩前面。酒店还有一个温泉，这是一个很好的附加设施，尽管由于损坏的原因，一些区域没有正常运行。

前台的工作人员非常周到和友好，尤其是一个男员工。然而，女员工似乎不太愿意工作。

我强烈推荐在酒店尝试提供的按摩服务。我接受了一次颈部和背部按摩，让我非常满意。

早餐自助餐还不错，餐厅主管和自助餐厅的前台工作人员都很友好和勤奋。大多数厨师和服务员提供了良好的服务。

我还推荐付费用餐自助，因为它提供了各种各样的海鲜。唯一的不足是一个年轻的烧烤师，在我问他关于食物的问题时缺乏礼貌。他回答懒散和粗鲁。此外，有一个年轻的女服务员在腿上有一个纹身，似乎对工作不感兴趣。当其他同事在打扫和设置餐桌时，她只是简单地加入他们坐下或玩手机。

就房间而言，清洁度低于最低标准。它相当疏忽，他们只擦了地板，但还是不够干净。房间里到处都是之前客人的头发。房间里的私人温泉还有待改善。

如果您有任何问题或需要更多信息，酒店可以通过我的房间预订详细信息联系我，房间预订的名字是17/08/23-21/08/23的3109房间。

J had a lovely stay at the Argyle resort and the fact that you just need to cross the parking lot to get to the Dongshan Bathing Spot is definitely amazing! There are some tourist attractions close by, but very far from historical sites. 

The room was ok, but it looked different from the pictures. Probably a bit of mold on the wall or water damage, dirty windows, and a piece of the wardrobe door was broken. Not what I would expect at a resort. 

The breakfast had so many options, but very few western choices, limited to sliced bread, butter and jam, yogurt, fruits and coffee. The coffee machine always had an issue, but the staff quickly came to fix it. During my stay there, everyday someone complained about the coffee maker. 

One of the things that I found really nice is that every day they would bring or leave fruit in my room. But on the last day, I was sleeping, and someone came in. She did apologize, but it was weird having someone in your room while you’re there. 

In terms of amenities, they have everything really! From shower cap to razors. And the blow dryer was really good! 

Because it was golden week, the staff was overwhelmed with work (lots of guests and weddings) and they didn’t talk about the facilities - gym, pool, hot springs.

大落地窗很漂亮，本來前台要給升級陽面家庭房，但是覺得有些浪費就沒有變，旅遊離老虎石鴿子窩很近，臉紅秦田田也能直接點到；
衞生比較乾淨，阿姨打掃的很香；
設施方面就是房間洗浴設施有點問題，水打的人很痛，還有外賣沒法上樓得自己去前台拿；
服務人員解決問題效率很高，客人提出的問題會相互提醒，所以入住退房都很愉快，唯一就是退房那天早上八點左右有阿姨來敲門打掃衞生，但是我們門口亮的燈是請勿打擾，整體入住比較愉快。

Hotel was under renovation when we checked in. They politely asked if we mind if there were building noise between 9 to 5. Which we were fine with. The room was clean and modern. With the voice control curtains / lights / and TV. Plus a smart toilet / bidet which was very satisfying. With a free self service laundry room within the gym you could exercise whilst waiting for the wash to finish.  Nice hotel.

O hotel fica ao lado de uma estrada principal, com má insonorização e muito barulhento. Eu podia ouvir o som do trânsito e a TV ao lado a noite toda.

As instalações do hotel são boas e o pequeno-almoço é rico. A sala é principalmente sobre casa inteligente. A única falha é o chuveiro. Cada vez que o ligo, fico ”encharcado”. A configuração do interruptor não é razoável.

As principais recomendações são melhorar o sistema de gestão. Em primeiro lugar, o sistema de check-in 24 horas parece ser conveniente para os hóspedes, mas quando não há quartos suficientes, este é um sistema de dedução de pontos. No dia em que fiz o check-in, tive problemas para fazer o check-in três vezes. A primeira vez que fizemos o check-in por volta das 11 horas, fomos informados de que não havia quartos disponíveis. A recepção nos pediu para irmos comer primeiro e prometeu reservar dois quartos no mesmo andar para nós. Na segunda vez, fizemos o check-in por volta das 11 horas. Fizemos o check-in por volta das 11 horas, fomos informados novamente que ainda não havia vagas. Não havia quartos e era impossível organizar dois quartos no mesmo andar. A recepção nos pediu para ir brincar primeiro, e prometeu atualizar um de nossos quartos gratuitamente e nos dar um prato de frutas. Na terceira vez, às 7h, quase 8h, eles nos disseram que havia outro quarto. Não consegui fazer o check-in o quarto duplo ainda. Após nosso forte questionamento, a recepção fez ajustes e finalmente conseguiu fazer o check-in (o quarto que foi prometido anteriormente para ser atualizado não foi atualizado), o que é realmente intrigante.

Após o check-in, tive que ligar três vezes para pegar o prometido prato de frutas grátis.

Para um hotel tão grande, é surpreendente que existam tantos problemas e lacunas de gestão. Espero que a administração possa enfrentar o problema e aprender com ele.

Неплохой транзитный отель с ранним заселением, но есть нюансы с приватностью и сантехникой.
Останавливались в этом отеле с мамой на одни сутки во время транзита в Пекине. Впечатления остались смешанные: есть как явные плюсы и гостеприимство, так и существенные недочеты, о которых стоит знать будущим гостям.
Что понравилось:
Сервис на ресепшен и раннее заселение. Официальный чек-ин заявлен с 14:00, но нам пошли навстречу и заселили раньше. После долгой и тяжелой дороги это было настоящим спасением! Также очень приятный бонус — на первом этаже в лобби всегда можно бесплатно попить чай.
Чистота и уют. Несмотря на то, что номер довольно компактный, он очень чистый и уютный. Постельное белье свежее и белоснежное. Технологичность. Очень порадовала функция автоматического открытия и закрытия штор с кнопки — удобно и современно.
Расположение и инфраструктура. Отель легко найти, он находится в комфортной пешей доступности от метро (примерно 10–12 минут прогулочным шагом). Завтрак предлагается скромный, но перекусить можно. На территории есть прачечная и мини-спортзал.
Важный нюанс (Розетки):
Имейте в виду, что привычных нам российских (европейских) розеток в номере нет — только китайского стандарта. Обязательно берите с собой переходник. Однако ситуацию сильно спасает наличие встроенных USB-разъемов, телефоны зарядить можно без проблем.
Что не понравилось:
Нарушение личных границ. Это самый большой минус. Днем, когда мы спали после дороги, в дверь постучали и тут же открыли ее своим ключом! Спасло только то, что я закрыла дверь изнутри на цепочку. Оказалось, это была сотрудница отеля, которая хотела предупредить нас «быть осторожнее со стеклом». Почему такую информацию нельзя озвучить на ресепшен или оставить табличку? Бесцеремонно врываться в номер к отдыхающим гостям — абсолютно недопустимо, мы сильно испугались.
Проблемы с ванной комнатой. Из душевой кабины идет течь воды на  пол. Если кто-то принял душ, вода вытекает наружу, и к унитазу приходится идти по луже. Кроме того, в санузле присутствует стойкий запах канализации. Комплектация. В ванной отсутствовало полотенце для ног. В наличии были только полотенца для тела и для рук, что при протекающей душевой кабине доставляло еще больше неудобств.
Отель подойдет для транзита на 1-2 ночи благодаря чистоте, раннему заселению и расположению. Но руководству определенно стоит провести работу с персоналом касательно приватности гостей и починить сантехнику. И обязательно закрывайте дверь на цепочку!!!

環境：入住體驗超好，服務態度好，酒店風格不錯，設施齊全，大廳很大，前台服務好，貼心，辦理入住快～
服務：工作人員看到拎行李會主動幫忙，還貼心送了小零食，停車也方便，適合自駕旅行～棒!
設施：有健身房，早餐豐盛，品種很多錢，還提供免費洗衣房和行李寄存，客房服務員熱情，主動打招呼。
衞生：洗澡舒服，房間不僅採光足還寬敞通透，床品軟糯無異味超舒服，衞生間乾濕分離超乾淨，🛜網絡很給力

Argyle

Columbus

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