Hotéis perto de Church of St Peter, St Paul and St Thomas of Canterbury, Bovey Tracey, Bovey Tracey

My wife and I came to live in Devon, happily discovering The Ilsington hotel only seven minutes walk away. After three or four visits and stays, we have been hugely impressed by the comfort of the rooms, the range of facilities in the hotel and spa, the quality of the two restaurants, and above all by the excellence of service from the staff who create an atmosphere of calm combined with impeccable efficiency. An unexpected but perfect neighbour.

I am writing this review on behalf of my parents who have just stayed at the Trecarn through Caledonia Travel - and theyve had a fabulous time. Yes the hotel needs a little updating in places but they are getting back on their feet from suffering 2years of covid. For my parents - the staff were excellent and the food was excellent (buffet style for which you could eat has much as you wanted and 4free drinks per person). The evening entertainment was very good and they enjoyed the bingo also. Their Caledonia Drivers were excellent and all the trips were also thoroughly enjoyed. Overall a great holiday

Being used to the likes of other budget hotel chains when on business trips I was looking forward to my stay however feel let down given the prestigious reputation of the Mercure brand. The hotel building itself is beautiful and the room was modern in decor, however unfortunately the building fabric had not been modernised leading to an uncomfortable night. The room was very warm with a single window that only opened slightly and no air conditioning/fan provided. Even on a cold September night the room was uncomfortably warm into the early hours. My room was positioned opposite what seemed to be the kitchen/some sort of generator/heater which kicked in at 6am in the morning waking me up as the window had to remain open to keep the room cool. The range of breakfast was good (cooked breakfast, pastries, cereals, continental), but sadly the quality was quite poor. Despite being the first person at 8am on a Sunday the food was cold overall and the sausages and bacon were very tough and leathery. The staff on every interaction were helpful and polite, especially the receptionist when checking in. Overall a disappointing stay and sadly not the first poor experience at an Accor hotel.

Having stayed at the Jury's Inn chain of hotels previously in other cities we decided to stay at the hotel when we visited Exeter. The hotel enjoys a great location and the facilities are ok but unfortunately the servicing leaves a lot to be desired. There is no mention of this anywhere on their website and you are not told at any stage when you book and you only find out once you have paid and visit your room. On entering your room you find a nicely laminated note from the management advising you that your rooms will not be serviced on short stays. The management are using the excuse of the Covid pandemic to save costs and avoid doing your beds, emptying your bins, changing your towels, replenishing your toilet paper and the complimentary tea/ coffee. This is now only provided on request.My previous experience of this chain of hotels was that you also had a small fridge in the room and you were provided with complimentary bottles of water, this is no longer the case. Effectively the client experience has been watered down yet the prices remain the same. The client experience received from the staff was inconsistent, some were great others were very unhelpful. The hotel is not cheap and based on their current offering way overpriced.

My wife and I stopped at the Abbey Inn for a celebration meal with two friends and had a wonderful evening. We had booked and were met by Kelly, the landlady who was so friendly and helpful. We had a three course meal which was truly delicious and the chef took time out to come and see us. The pub is right by the river, has a great car park and is very clean and full of ambience. It turned out that the chef that night was the landlord, Phil who, like his wife, was very friendly; in fact all the staff were friendly and helpful. Anyone who is visiting Devon and is travelling between Exeter and Plymouth would be hard placed to find a better venue for a relaxing meal and a clean, pleasant room. Great all round, thank you to Kelly Phil and staff. Chris and Helen