Grand Boracay Resort

Location is the very best pointers, very near at the beach, only beside D'Mall, very convenient if you want to tour the area I asked for MUR around 830 of Saturday, I placed the hang tag sign at the Door Knob, backed at the hotel around 5pm only to check that MUR was not done, reason? Maybe no one passes by at the floor and that they only have 1person of HK and they cant afford to do round checking, really????? I requested if we can borrow a spoon and fork (1pair only) since my daughter and I will be taking a noodles, but the FO on duty (friday night) said that it is prohibited and not allowed, really, again????? I requested for a sunny side up egg on Saturday breakfast, but the waitress on Duty as per Chef on Duty said that they are not allowed to provide since the breakfast is buffet type and we will just take whatever its in the table. really, again and again and again??? Monday morning check out, I was offered by a lady staff that they will assist us on the luggage, i said yes, just only to find out it is because the "owner" of their "big boss" is there! This is really ridiculous!!!! It was the man who is taking his breakfast at the 1st room beside hotel, and waived to us and said "THANK YOU, THANK YOU" Maybe, the management should start to re train their staff of what is about HOSPITALITY service. It doesnt matter if you are 2-3stars, but what will make your hotel a go to Hotel are the People/Service and CARE etc... to which for now, Grand Boracay is lacking off.

Good location, near D Mall at Station 2

A bit of outdated. Room is not throughly cleaned. But location-wise, perfect for families with kids. Accessible to DMall.

The location is near the main road and you can easily ride a transport going to the airport and near to restaurants and grocery store. Need improve on.room amenities and selection of fodd for the buffet bfast

Very nice stay in Bora. Location is good and very accessible to all!

Yung pwesto lang talaga maganda dyan sa hotel nyo pero yung room and service nyo sobrang walang kwenta mga walang modo staff nyo tatlong staff lang ata magagalang sa inyo yung room nyo sobrang baho umaalingasaw amoy imbornal di pa maayos flash nyo never again sa inyo🤬