William
17 de dezembro de 2023
Check in was great, the clerk was very helpful and straightforward. Curious thing though, before we went upstairs I wanted to buy a water. When I asked to have it put on the card, the clerk said he couldn't do that because it was through a third party. But later when my wife went down and got some snacks, they put it on the card! One of our must haves when we travel overnight is to have a working hot tub at the facility. I called on Friday and the hotel said , yes our hot tub is functioning. When we got back from our outing and having been on the rode all day, the hot tub's temperature was at 84 degrees! I'm pretty sure they are supposed to be at 100 degrees or so. The night clerk said she had no control over the temperature and would tell the manager in the am. We had to run the ac all night because the temperature was 76 degrees even with the heat off. Other than these inconveniences the hotel looks very nice and I really liked the shower setup.
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