Usuário convidado
17 de setembro de 2023
We would give this hotel 0 stars if we could. It was quite literally the worst hotel we have ever stayed in. First of all, THIS IS NOT A BEST WESTERN HOTEL. When we booked, on a third-party website, it was labeled as such, but when we checked in, we found out they “haven’t been affiliated with Best Western in years.” This is incredibly misleading and false advertising, and we are considering reporting them both to Best Western and the Better Business Bureau. The photos we were able to see online do not look like the hotel. They are probably very old photos and if you’d like to imagine what the hotel really looks like, look at those photos and imagine the place many years later after poor maintenance and less-than-trustworthy cleaning. The paint was peeling off the walls in some places, there were flies and other bugs all over the ceiling, drain plugs were missing, sheets and towels were stained with what appeared to be bodily fluids, etc. We were afraid to touch anything. When we checked in, we were greeted by a lobby in slight disrepair. The couches were also stained, the breakfast nook didn’t seem especially clean (this was around 3 pm when it should have been fully cleaned up from that morning), and the area behind the counter was very cluttered. The service was not very friendly, and it seemed like we were just bothering whoever was behind the counter. When we got to our room, we found the aforementioned stains, peeling paint, bugs, and a lack of any soap of any kind. There were several packets of makeup wipes and a couple mini tubes of lotion, but no shampoo, hand soap, or bar soap to be found. Now, when we booked, the listing said that breakfast was included. On that first morning, we went down around *6:30*, expecting the usual spread of eggs, bacon, toast, cereal, fruit, and maybe waffles or other things. However, we found the following: bacon, a couple of dry waffles (no syrup or butter provided), two types of cereal and skim milk (labeled as whole milk). Seriously. That was it. It looked like there had been eggs, and maybe toast at some point (who knows how long ago considering the poor cleanliness). There was also a little fridge that was probably for yogurt and the like, but it was empty. The room was totally deserted, no other guests or any employees seemed to even be nearby. Needless to say, we got Chick-fil-A instead. Since we were in town just for a wedding, we were out all day on our only full day in Idaho. However, after our “breakfast,” we decided to read some other reviews (we thought we had done enough research beforehand but apparently, we missed all the actual reviews). We found reviews telling tales of break-ins, sex offenders, and other shady dealings, and decided we should pack up our things and take them with us, just in case something of this sort were to happen. The only things we left in the room were my still-hot curling iron, a razor, and some face wash. We returned to the hotel very late at night (arou
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