One Sixteen Hotel

I like the good location, location! the only suggestion, it is the mosquito around my room, seems like you need to put something when you leave the window opened.

Wouldn’t recommend anyone from the USA. Checked in, headed to the room. It was small cozy. I liked the walk in-shower. Room was still warm. I then went down to see if they have any rooms with ac, but they did not have any rooms with central air. I gave up my room key and couldn’t stay there. It was too hot. I was not refunded or anything. I asked to cancel my reservation. Receptionist was no help or was concerned. I would not recommend this hotel. They were also remodeling the floor they placed me in… They did not refund me or contact me back to resolve my issue.

Rooms are dirty, old, and noisy. Staff is very slow and don't care when you ask for basic stuff like towels, toilet paper, a second key. Won't be coming back ever.

It was amazing. People were very friendly and offered kind service overall.

The second night of my staying i arrived at 3 am after a party, and my card didn't open the door. They changed the card, brought a machine to open it. Nothing worked. They end up sending me to another room, with no toothbrush, night products or clothes. When i woke up they told me the door was fixed, but they didn't offer to reimburse the night, ot pay for my taxi to the airport, or dinner, or a f***ing snack, or any product or service. All they say was "do you want us to bring breakfast upstarts?". BTW breakfast was included. Not returning. Not recomending it. Also, their towels are too old.

Everything was good but can still improve. No having a gym is BIG disadvantage, the rooms don't have AC nor coffee maker as previously had it. Everything else is fine, mostly the service and its people were very friendly and attentive.

The check in was not fast and the staff was definitely not friendly. Our room was not ready and we had to check twice if the room provided was correct according to our reservation. There was also a delay with our check out as it was not clear for the staff if I had already paid. We were heading to the airport and we couldn’t leave. I had paid when the reservation was booked, so we had to wait around 15 min while they were sure we had paid. To be honest, the service with the check in and check out was really bad.

Happy with the service we received. The staff very friendly and efficient. Every day our room was cleaned and sheets and towels changed. Excellent breakfast.