Sensitive Premium Resort & Spa - All Inclusive

4stars as a price.

I want to elaborate or correct some of the reviews for this place, but I don't think there's any point really. The turkish people in general are OK, but there's this underlying arrogance. I wouldn't say rude, just a condescending attitude which is apparent throughout the region, even in Greece for instance. An arrogance the stems from the ottoman era. They seem to think the ottoman empire is still a thing and they rule a large part of the world. This gives them the right to be arrogant and even defensive if you point it out. So I don't think any changes will come from this review. First up, please please go all inclusive, they keep asking to look at your wristband, and will treat you like royalty if you are all inclusive, but should you not be all inclusive, they will treat you like dirt at the bars, even though you are willing to pay for whatever you require. For instance , order a cup of tea. They will say no you can't have it. Rather than be a bit more elaborate and explain that you aren't entitled to a free drink however it's €3 euros if you wish to purchase one. On the evening of our arrival We asked for coffee sachets for the room as housekeeping had only left creamer and sugar prior to our arrival. We were told, there's a shop across the road, where we can get some. When I asked why they couldn't give us any, they said housekeeping closes at 4pm " well next time, lead with that" said the voice in my head. Or offer an alternative like coffee is available at the bar, sir. So I don't know if it's cultural or a lack of training or just individual pigheadedness. I'll go with training... the hotel needs to encourage the customer facing staff to be a bit more courteous to its guests. No matter what level they are staying at. Offer alternatives or make suggestions, when someone has a requirement that doesn't fit their circumstances. Not just a flat NO. That being said. The hotel facilities are fabulous. I had a swim, but avoided the welness centre as they did come off as clingy . The shops beside the restaurant are brilliant. My wife loved the 3 knock off LV purses she got for €5. Yes 3 purses for €5. Also there's a great supermarket across the road. And a small shop beside the hotel you'll need these if you're half board etc. As the shop in the basement is a little overpriced for what you're buying. And won't have access to the mini bar in your room. The fridge in your room is kept empty. All inclusive get a complimentary mini bar. Everything else is free or inclusive. Except the games arcade, which everyone has to purchase tokens to play. Al in all we had a good time, we kept our interaction with the staff to a minimum. Except the ladies working during breakfast. They were phenomenal, especially Havin. All in all it wasn't great. But it was good. Ps the food is great, there's loads to choose from, so even if it is the same everyday as someone suggested in another review. You're not going to try every dish in one

Room didn’t have WiFi have been to the reception 6 times and reported. No joy.. CATs (about 11) are roaming in the dining area lobby. Too far from the airport.. food ok drinks are too sweet expected better. Raining the whole week we are staying.

❌ AVOID ❌ please do not go near this place in the winter as they call it! 5🌟 wouldn’t give it a good 2, no pool no bar outside no snack bar yes it was a winter break but most days temperatures got up to 24/25 no waiter service at pool no umbrellas limited sunbeds, as for inside only one bar for the full hotel at night you could queue for 20 min, staff very rude apart from a few, drink behind bar, one female member stripped off one night, plastic cups at night in lobby, quizzes was you entertainment apart from Turkish dancers one night! Rooms were nice shower not very clean and only water in fridge no juice as it was WINTER also no toilet amenities again as it was winter, cats everywhere and cat poo was also a pizza oven outside with a cat an her litter living in it needless to say full o poos We flew with easy jet an we got a refund whilst still there so that says it all, oh a lovely tinned fruit for breakfast if you like food don’t go near this! Lobby had beautiful lights but was never on ssid a problem either electric no was just saving money we had to ask for lights on on dining room as we couldn’t see to eat an manger was so rude also gave a young waitress a bollocking for asking for us! Do avoid this horrible place I have put pictures up of a towel we got in our room 🤮

We recently stayed at Sensitive Premium Resort and Spa in Antalya, and unfortunately, our experience was underwhelming. Starting with the positives, the hotel was clean upon arrival, and the staff were friendly and helpful throughout our stay. Additionally, our room was generally nice and spacious, and the sea view balcony we paid for was a highlight—it was lovely to sit out and enjoy a drink with the view. The biggest disappointment was the pool. The main reason we booked this hotel was for the pool, which ended up being closed and taped off. The water was a murky brown-green color with litter floating in it, which was extremely off-putting. This closure was not communicated to us at all, and it was not mentioned or advertised anywhere beforehand. Whether the hotel communicated this to the travel agents or not is irrelevant—if the customer does not know, they cannot make an informed decision on where to stay. Had we known the pool would be closed, we would not have booked this hotel. Another factor in choosing this hotel was the fact it listed having a gym, as I wanted to maintain my fitness routine during the holiday. However, the gym facilities were extremely disappointing and looked nothing like what was advertised in the pictures. The equipment looked rundown, worn, and old, which deterred me from using the gym altogether. The food was disappointing. While some dishes were labeled, many were not, leaving us guessing about what we were eating. The lids on the food were often left open, causing the dishes to get cold and even attracting flies. The location of the hotel is very isolated, with little to do nearby except for a 10-minute walk to the beach. In the last day we did discover a marketplace with a good number of shops about a 10–15 minute walk from the hotel, which was a nice surprise. However, there were no bars or nightlife options within walking distance, and the hotel itself lacked activities or entertainment. We found ourselves moving between our room, the balcony, and the downstairs bar just for a change of scenery, which grew tiresome. If you want to explore or find something to do, you’ll need to budget for taxis to get to the nearest town. Our room, while spacious and generally okay, did have several issues. The wallpaper was peeling off in places, the bathroom door didn’t close properly, and the shower temperature fluctuated unpredictably—going from warm to scalding hot to freezing cold, which could be dangerous, especially for children. The bathroom floor also became very slippery when wet. Additionally, the walls were extremely thin, so you could easily hear people talking, watching TV, or listening to music. Even if they weren’t being overly noisy, the thin walls made it difficult to sleep if others stayed up late. Finally, the cleanliness of some items was questionable. On a few occasions, the tea cups we had used I rinsed and left on the side for the cleaner to replace and they were simply put back for reuse, even

Certainly not a 5 star Food was the same most nights no variety! Pillows were not comfortable bits of fluff inside! Shower area was disgusting with mould in the corners Curtain hanging off rail when first arrived Shower cubicle all stained! Need to train your staff with some manners smile/thank-you especially the reception area and round the hotel Definately will not be returning!