Usuário convidado
27 de fevereiro de 2023
I wanted to gift my mother with a nice stay for 2 nights in an apartment with a sea view. The advert said the apartment has a sea view, but it doesn't. That was literally the only reason I booked the place. Upon arrival, we were told that the room isn't clean yet, we arrived after 2pm and check in is at 2pm. Not a good start. After waiting an hour, we could finally go into the apartment and we were thirsty, so my mom filled a glass with water from the water dispenser in the hallway that all guests can use and I filled my water bottle there too. We took a few sips and then noticed multiple dead baby cockroaches in our water. I notified the owner and he came to talk to us the next morning, and although he apologized, he kept on saying that he wasn't convinced the cockroaches came from that water. The valve on the machine definitely hasn't been cleaned frequently as that's where they came from. The sleeper couch was dirty and smelled like urine on a patch on it so I had to sleep sitting up straight in a single chair. The sliding door to the terrace didn't lock, the metal pieces don't even reach where they are meant to click, so I felt very unsafe being there. The bathroom soap containers in the shower and on the basin were half used and dirty. The basin had dirt on it still from the previous people staying there. There was a food wrapper under the single chair's pillow. It was a very dirty stay to be honest and unenjoyable. It doesn't help offering to talk after we have already paid and are already there. These things shouldn't have happened in the first place. I definitely don't recommend this for anyone and won't be booking here again.
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