Usuário convidado
30 de outubro de 2024
I recently stayed at this hotel and, unfortunately, my experience was disappointing. First, the room was quite noisy due to a generator that was constantly running, which made it difficult to relax. I could even feel the vibrations in my room, which impacted the overall comfort of the stay. Additionally, the front desk staff could have been more courteous. Upon check-in, the receptionist didn’t offer any assistance in guiding or helping us to the room. For a hospitality service, these small gestures make a big difference, and it felt like basic customer care was lacking. Overall, i feel this hotel has potential but needs improvements in noise control and staff hospitality to truly enhance the guest experience
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