Usuário convidado
1 de março de 2024
We have never felt so welcomed in a hotel. It was like visiting long lost friends who were so glad to see you again after many years, literally greeted as you got out of the car door. (There is a disabled space at the front door which you can use whilst you check in and unload your luggage). There is no street parking but one of the staff was so kind to give up their parking space so my hubby could park his pride and joy sports car. I have never know staff in a hotel being so friendly and so happy to be there and enjoying being at work so much. One of the staff at the hotel said living in Biarritz was like being on holiday every day, when they were not at work they could go to the beach or drive 15 mins up the road and be eating tapas in Spain. This hopefully gives you an idea of the feel of the hotel. So practically, the room was clean, the beds are firm but comfortable, the bedroom and bathroom are nicely done, hard floor (not carpet), they have complimentary water, kettle, tea and coffee (with creams) in the room, they had the most wonderful air conditioning during a very hot stay. They have a heated towel rail so you can dry your towels as you need to have several showers on a very hot day! Very quiet and felt a safe area even though on the side streets, only about 5 min walk into the heart of Biarritz. Get a recommend for a restaurant from the staff, they will even book the table for you. Definitely have the breakfast which can be eaten indoors or out, the normal fare but a cut above, all local produce, nice hams, cheese, orange juice, fruit, home made cakes and granola (all made by one of the staff), good coffee machine. Get a map from the reception and they will also explain where to go and what to see so no need for the visitor centre. Would 100% recommend a stay here, a business run by family and friends and done with love and passion going above and beyond for their guests.
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